Program Analyst (Informatics)

Summary The Technology, Innovation, and Development service is a Program Analyst (Informatics) to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA. NOTE: The 2-page Resume requirement does not apply to this occupational series. For more information, refer to Required Documents below. Responsibilities Coordinates computer programs and programming EHR programs for staff use. Deploys solutions and performs assessments to ensure the informatics products and services are meeting stakeholder needs. Leads decision making among informatics functions to optimize the healthcare system and the tools that support the business. Provides clinical workflows, partnering on the planning and deployment of medical devices in clinical areas. Troubleshooting issues and preparing instructions to ensure patient care technology is effectively and efficiently integrated into the clinical workflow. Applies statistical, machine learning, visualization, inferencing, and other techniques to enable decision support. Utilizes or develops reports and information tools using methods and tools such as Structured Querly Lange (SQL) and SQL Server Reporting Servies (SSRS) from the VISN and VA corporate data warehouse. Enhances EHR usability, interoperability, and ability to interface with other information-based systems. Adapts clinical software and emerging technologies to optimize delivery of care. Provides communication channels to clinical and business teams to support deployment, sustainment, and optimization efforts. Establishes effective clinical and administrative systems. Work Schedule: 0730-1600 Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 00000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations GS-12 Program Analyst (Informatics): Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS 11) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst - Informatics. Qualifying specialized experience includes, but is not limited to; using clinical software packages; providing professional health informatics consulting services to develop and deliver health informatics education and training programs; proposing and supporting major administrative and clinical policies and directives; troubleshooting functionality issues and developing solutions with automation and software systems; completing data design collection and management to input, retrieve, analyze, summarize, and present information effectively; leading management information projects; making presentations and preparing policies, procedures, memoranda, and training materials; examining highly complex systems and problems and taking action to resolve them; leading multidisciplinary teams; performing detailed analysis of technical information in critical areas. Preferred Experience: Experience in Sequel, Microsoft Power Platform Data Analysis Expressions (DAX), Multidimensional Expressions (MDX), and Power Query Leaf. Reference: For more information on this qualification standard, please visit The full performance level of this vacancy is GS-12. Physical Requirements: The work is usually sedentary, but it requires periods of walking, standing, bending, or climbing, and employees may carry light items such as books, instruments, laptops, and other similar materials. The work is conducted in office, conference room and clinical/hospital patient care settings. Typically, the work is hazard-free, not requiring any special clothing or equipment. Education There is no educational substitute at this grade level. Additional Information Receiving Service Credit for Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.