Salesforce Project Manager

Role Description

The PM Manager leads a team of project managers who assist the Offprem delivery team in coordinating with the Client and completing all project deliverables on time and on budget. This role is a hybrid of client-facing project work and team management. To be successful in this role, the PM Manager should have strong communication skills, a high level working knowledge of various components of the Salesforce ecosphere, experience with a variety of Project Management tools, and understanding of Offprem’s Project Methodology.

What You’ll Do

• Project Manager Team Leadership (20%):
  • Manage and mentor the Project Management team, including conducting weekly 1:1s and handling employee performance and development.
  • Oversee onboarding, training, and ongoing enablement for Project Managers.
  • Ensure PMs follow Offprem’s project methodology and maintain high standards of delivery.
  • Provide guidance on project planning, milestone development, task tracking, and client communication.
  • Foster collaboration within the team and between Offprem and client project teams.
  • Ensure effective use of project management tools (e.g., Asana).
  • Support PMs in delivering client-facing services with consistency and professionalism.
• Billable Project Work (65%):
  • Lead project kickoff calls to introduce stakeholders, explain methodology, confirm scope, and outline next steps.
  • Facilitate weekly status calls and send comprehensive status reports, including completed tasks, next steps, and budget tracking (e.g., cumulative hours, marginal usage, hours remaining).
  • Document all meetings by taking notes and distributing them to clients and relevant Offprem team members.
  • Ensure prompt responses to all client emails with acknowledgement of the question at hand and assign to appropriate project team member where appropriate.
• Offprem Leadership (15%):
  • Works with Project Manager, Director to improve and standardize client delivery documentation, best practices and to document processes.
  • Contribute to ongoing enhancements of project methodology and internal processes at Offprem.

Qualifications

• Bachelor's Degree or equivalent experience.
• Proven leadership, team management, and interpersonal skills.
• Ability to effectively assess team and individual growth needs, deficiencies, and opportunities.
• Proficiency with project management software and tools, especially Asana.
• Ability to develop and implement strategic plans and project management methodologies.
• Excellent verbal and written communication skills.
• Ability to interact and engage with stakeholders at varying levels in both internal and client-facing roles.
• PMP, PgMP, CSM, or other relevant certifications a plus.

Benefits

• Remote first culture - yes we have an office, but we don’t force you to come in!
• Unlimited PTO.
• 4% 401k match.
• Medical, dental and vision insurance from day one!
• Company paid STD, LTD and life insurance.
• 11 paid holidays, including the day after the Superbowl!
• Volunteer Program, including volunteer time off and matching donations.
• Tuesday start dates for new hires, because who wants to start on a Monday?
• Bonus or commission eligible, depending upon your role.