Assistant General Manager - Lagoon Ranch RV Resort

Job Description

Job Description

SPECTACULAR NEW WATERFRONT RESORT!

Now Hiring: Assistant General Manager

Lagoon Ranch RV Resort | Lake Livingston | Onalaska, TX

Are you an experienced hospitality leader who is passionate about creating exceptional guest experiences and building high-performing teams? Do you thrive in a fast-paced environment?

Join the leadership team at Lagoon Ranch RV Resort , a spectacular new waterfront destination on beautiful Lake Livingston. Featuring more than 180 premium RV sites and 26 custom-built cottages, this premier resort offers an exciting opportunity to help shape the guest experience and culture from the ground up.

At CRR Hospitality, we believe great resorts are built by great people. We are looking for leaders who care deeply about people, remain curious by continuously learning and improving, and bring a positive attitude that inspires both guests and associates.

Conveniently located just one hour north of Houston on beautiful Lake Livingston.

Why Join CRR Hospitality?

We invest in our associates and provide competitive benefits, including:

• Competitive compensation package
• Medical, Vision & Dental Benefits available
• Complimentary Full Hook-Up RV Site
• Paid Holidays
• Vacation & Sick Time off
• 401(k) with Company Match
• Professional Growth & Development Opportunities

Position Summary

The Assistant General Manager plays a key leadership role in supporting the day-to-day operations of the resort while helping create exceptional experiences for guests and associates alike. This position partners closely with the General Manager to drive operational excellence, financial performance, associate engagement, revenue growth, and guest satisfaction.

The ideal candidate is a hands-on leader who enjoys mentoring others, solving challenges, and creating a welcoming environment where both guests and team members can thrive.

What You'll Do

• Partner with the General Manager to oversee the daily operations and financial performance of the resort.
• Help achieve departmental budgets while monitoring financial performance and identifying opportunities for improvement.
• Ensure CRR Hospitality brand standards are consistently maintained throughout the property.
• Lead by example by delivering exceptional guest service and fostering a culture centered on hospitality.
• Resolving guest concerns promptly and professionally, creating memorable experiences.
• Support resort administration and assist with operational planning and execution.
• Recruit, hire, onboard, train, coach, mentor, and develop team members while promoting accountability and engagement.
• Foster a workplace culture built on teamwork, respect, continuous learning, and positivity.
• Assist in driving revenue growth while operating within established budgets.
• Ensure compliance with all applicable federal, state, and local regulations, licenses, and operational requirements.
• Support the development and execution of short- and long-term operational and financial strategies.
• Help achieve guest satisfaction, occupancy, and revenue goals.
• Build positive relationships within the local community and represent the resort professionally.
• Identify opportunities to improve resort operations and implement innovative ideas that enhance the guest experience.
• Provide leadership across departments as business needs require.
• Maintain flexibility to support resort operations during evenings, weekends, holidays, and emergency situations.
• Perform other duties as assigned.

What We're Looking For

• Proven leadership experience in hospitality, resort, hotel, campground, RV resort, or property management.
• Strong operational and financial management skills.
• Passion for delivering outstanding guest experiences.
• Ability to coach, develop, and motivate high-performing teams.
• Excellent communication, organization, and problem-solving abilities.
• Comfortable working in a dynamic, hands-on environment where priorities may shift quickly.
• Flexible schedule, including weekends, holidays, and occasional after-hours support.

Our Core Values

At CRR Hospitality, our culture is built around core values that guide how we serve our guests, support one another, and operate every day:

❤️ Cares – We genuinely care about our guests, our associates, our communities, and each other.

Passionate – We bring enthusiasm, energy, and pride to everything we do, creating memorable experiences and meaningful connections.

Team Player – We collaborate, communicate, and support one another because we know our greatest success comes from working together.

⭐ Excellence – We are committed to delivering exceptional quality, taking ownership of our work, and continuously raising the bar.

Curious – We embrace learning, seek innovative solutions, and are always looking for ways to improve ourselves and our resorts.

☀️ Positive – We approach every challenge with optimism, professionalism, and a can-do attitude that inspires those around us.

If these values resonate with you and you're excited to help build something extraordinary, we'd love to hear from you.