Senior Associate, Supplier Event Strategy & Operations - Chase Travel

Join a team where your event expertise shapes standout experiences for advisors, employees, leaders, and strategic supplier partners. You’ll own high-impact programs end to end while building scalable, repeatable operating practices.

As a Senior Associate, Supplier Event Strategy and Operations in Chase Travel Group, you own complex, multi-day events from intake through onsite execution and closeout. You manage detailed project plans, budgets, vendors, and contract workflows while partnering closely with internal stakeholders and supplier sponsors. You also coach an Associate supporting event operations to help deliver consistent, high-quality outcomes across the portfolio.

Job responsibilities

• Own assigned events from intake and scoping through planning, onsite delivery, reconciliation, and post-event reporting
• Translate event objectives into detailed workback plans with milestones, owners, dependencies, approvals, and contingency plans
• Lead cross-functional planning rhythms, readiness reviews, action tracking, and escalation of risks or blockers while coordinating across Marketing, Communications, leadership, advisors/ITAs, supplier partners, production vendors, photography/video teams, and other key stakeholders
• Coordinate event logistics including venue sourcing, site inspections, lodging operations, ground transportation, food and beverage, room sets, gifting, signage, shipping/receiving, staffing, rentals, and security coordination when needed
• Build and organize event content, agendas, run-of-show documentation, staffing plans, vendor expectations, and escalation paths for complex, multi-day recognition and educational events while serving as a lead onsite operator
• Manage event budgets, forecasts, committed spend tracking, variance logs, and practical tradeoffs to stay within guardrails
• Drive vendor proposal reviews, scope alignment, cost challenges, and decision documentation
• Own end-to-end contract processes, including request initiation, scope completion, review/approval coordination, signature routing, milestone tracking, and audit-ready recordkeeping
• Partner with supplier stakeholders to shape sponsorship engagement opportunities and manage fulfillment timelines, assets, and deliverables
• Oversee attendee experience workflows including registration approach, lists, travel and rooming coordination, special requests, and attendee communications
• Coach and direct an Associate by assigning work, reviewing outputs, removing blockers, and improving team execution standards

Required qualifications, capabilities, and skills

• 5 years of progressive experience in corporate event management, experiential programs, meetings and events, hospitality, supplier engagement, or a related field
• Demonstrated hands-on experience planning and delivering complex, multi-day events with senior leaders, multiple internal partners, and external vendors
• Advanced, hands-on experience with Monday.com, including boards, dashboards, forms, automations, dependencies, templates, and workflow reporting
• Experience managing event budgets, forecasts, proposals, invoices, payment schedules, reconciliation, and financial closeout
• Demonstrated ability to manage multiple contracts simultaneously, drive disciplined follow-up, coordinate review and approval cycles, and escalate delays early
• Experience managing vendors such as venues, hotels, production partners, registration partners, speakers, and sponsors
• Strong project management discipline and comfort working in detailed trackers, budgets, and operating documents
• Excellent written and verbal communication skills, including executive-ready updates and clear vendor guidance
• Strong judgment, attention to detail, and ability to prioritize competing deadlines while maintaining follow-through
• Proficiency with Microsoft Excel, PowerPoint, Outlook, and collaboration tools such as Teams and SharePoint
• Ability and willingness to travel domestically and internationally, including during peak planning and execution periods

Preferred qualifications, capabilities, and skills

• Experience in travel, hospitality, financial services, recognition programs, supplier relations, or sponsorship-supported events
• Experience creating sponsorship packages and managing sponsor benefits through full fulfillment
• Experience with Cvent (or comparable registration and event technology platforms)
• Experience working within procurement, sourcing, legal, risk, compliance, or other controlled corporate processes
• CMP, PMP, or similar credential

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.