Insurance Claims Advocate

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting‑edge technology and top‑tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services—and more. Job Summary Claim Advocates handle the claim process from beginning to end, working closely with the client, insurance carrier, adjuster and claimants as well as co‑workers in the underwriting department. They apply acquired job skills and company policies and procedures to complete assigned tasks, relying on a basic working knowledge of principles and practices of the area of specialty. Responsibilities Assist clients in reporting and monitoring Commercial & Personal lines claims, including taking initial loss notices, filing with the appropriate insurance company, communicating with insured on adjuster assignment, tracking claim payments, and following the claim until closed. Conduct initial reviews of claims for coverage questions, review denials for accuracy, and act as a liaison between insured and adjuster. Serve as contact for adjuster and insured for claim issues. Refer complex coverage questions to Risk Manager. Secure loss runs from carriers as requested. Prepare claims information for presentations as requested. Resolve customer claim issues in coordination with Account Executives and Producers to reduce E&O exposure. Provide claims packets to customers and prospects. Read policy forms, understand coverage, and question carriers when necessary. Evaluate and challenge claim reserves in accord with industry and claim‑specific knowledge. Cooperate with counsel for suit or trial. Requirements Active Property & Casualty license or ability to obtain one within 60 days of hire. Excellent verbal and written communication skills and strong interpersonal skills to interact with colleagues, leaders, and all levels. Ability to work independently and deliver a high‑level product within requested time constraints. Team player capable of achieving goals collaboratively. Proficiency in Microsoft Office Suite. Applied EPIC experience a plus. Education / Experience High School Diploma; Associate degree or higher preferred. 3+ years of claim experience and industry experience. Pay Details The base compensation range for this position is $23,000 – $28,000. This range reflects Acrisure’s good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership. Benefits We offer comprehensive benefits covering physical wellness, mental wellness, financial wellness, family care, and other perks. Details may vary by subsidiary entity and geography. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting View email address on click.appcast.io. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy. #J-18808-Ljbffr Acrisure