Technical Solutions Architect - HCM Integrations

Role Description

The role is basically looking for an Engagement manager who interacts with customers but can also code in Python. It is more lead technical architect, hands-on configuration, customizations, and coding working along with offshore teams.

Prodapt is looking for a Lead Solutions Architect for our client with a passion for digital transformation. Are you interested in an opportunity to implement a new generation of HR transformation solutions with advanced AI? The client is the industry leader in Talent Intelligence powered by AI. Join the AI wave in HR Technology.

The role calls for being highly technical (designing and developing technical solutions) and being a consultant (customer-facing) to enterprise-grade global clients. This is a remote position within the United States.

What you will do (or learn to do):

• Serve as the trusted advisor to our enterprise clients and partners primarily in the US region to support them in the deployment and integration of client's AI products and solutions.
• Architect innovative AI integrations between the client and other ATS & HRIS systems for enterprise customers.
• Participate in every aspect of the solution implementation from analyzing customers' business requirements to configuring solutions to meet customers' needs.
• Lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance.
• Provide in-depth knowledge of client solutions and evaluate the customer's business processes.
• Configure and customize solutions/products/processes to achieve the best results.
• Design and implement API and software integrations using JSON, ETL, XML, Python, or SQL.
• Conduct acceptance testing and technical documentation.
• Collaborate closely with Project Managers, Functional Consultants, and Partners.
• Lead customer presentations and training on software solutions.
• Plan and facilitate weekly meetings, and workshops with internal and external stakeholders.
• Assist technical teams to develop solutions including issues discovered from customer escalations.

Qualifications

• Min 7+ years of experience in consulting or industry- delivering enterprise-grade HCM solutions in cloud (SaaS) environments.
• Experience in HRIS/ATS implementations and knowledge in any of Workday, SuccessFactors, Taleo, PeopleSoft, iCIMS, Oracle, Greenhouse, etc.
• Proven history of serving in technical and customer-facing roles. Gathering requirements and designing solutions.
• Hands-on experience with API development, JSON, SQL, and Python.
• Skills in application programming, and solutions design.
• Knowledge of Software-as-a-Service (SaaS) applications/platforms.
• Hands-on experience configuring software solutions for large enterprise clients.
• Brings industry experience and understanding of challenges and risks when implementing vertical applications.
• Passion and interest in leveraging modern AI to HR Technology.
• Can architect solutions ensuring that all work streams are cohesive and cross-functional impacts are considered and mitigated.
• Strong interpersonal skills with the ability to communicate effectively including presentations, negotiation, and persuasive skills. An advanced/fluent level of spoken English is a must.
• Can lead customer-facing activities (such as workshops, requirements discussions, presentations, and demos).
• Strong customer relationship management and critical issue handling.
• Strong analytical skills and a demonstrable bias toward action.
• Can deal with ambiguity and thrive in a rapidly changing business environment.
• Ability to perform impact analysis, identify changes to business processes, perform testing, and effectively communicate with the business.
• Strong execution and delivery with end-to-end ownership of customer success.
• Proven experience to mentor and train other team members.
• A degree in Computer Science or engineering is preferred.
• Big 4 consulting experience is a plus.