Specialist, Accounts Receivable II

Specialist, Accounts Receivable II

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

Oversees assigned customer accounts, which includes collections, balancing reports, assistance with customer audits and providing customer service. Resolves outstanding accounts receivable, processes customer credits, and performs in-depth research for disputes.

Benefits you can count on: Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. 401(k) Profit Sharing Plan after 90 days. Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as an AR Specialist II:

• Exercise integrity and confidentiality in financial reporting
• Perform reconciliation of payments and customer accounts by maintaining accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared in accordance with company policy.
• Perform daily cash management duties, including the review and recording of bank deposits, transaction adjustments, posting of cash to the accounts receivable sub-ledger, communicating discrepancies to management teams, identifying slow-paying customers, and recommending collection candidates.
• Strengthen and grow customer relationships by monitoring and communicating with customers regarding past-due accounts receivable by contacting them via telephone, email, and mail.
• Advance collection efforts by researching shipping documentation, invoices, credit memos, customer statements and draft notifications.
• Prepare, review, and monitor advanced aging reports for large scale customer accounts and analytical analyses relevant to A/R so management can gain a better understanding of how collection efforts are progressing.
• Support other accounting and finance team members, merchandising, and sales professionals.
• Assist in streamlining the accounts receivable process by identifying areas for performance improvement.
• Interact with internal and external customers to resolve outstanding account receivable issues to help achieve department goals and objectives.
• Assist in cross training within the department as needed.
• Process customer credits and perform in-depth research by disputing within customer portals.
• Daily support with Sales team, Divisions and monthly account closing functions.
• Perform other duties as assigned.

Qualifications you'll bring as an AR Specialist II:

• High School Diploma. Associate degree or equivalent business/office experience preferred.
• Two or more years of AR and Customer Service experience.
• Proficiency within Accounts Receivable module of at least one of the commonly used accounting ERP systems, such as Oracle (Preferred), SAP, or Net Suite.
• Understand basic principles of finance, accounting, and bookkeeping.
• Proficiency in MS Office 365 applications, with an emphasis on MS Excel, Word, and Outlook.
• Skilled in time management and detail orientation.
• Excellent written and verbal communication skills with attention to detail.
• Ability to work independently, with minimal supervision to meet internal and external customer satisfaction goals.
• Must be a sound decision maker.
• Reconciliation and analytic skills
• Ability to develop and maintain positive relationships, exchange ideas and opinions.
• Ability to learn quickly, think proactively and solve any anomalies.
• Ability to comprehend and adhere to policies and procedures.
• Organization and negotiation skills.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here! Teamwork oriented Organized Problem solver Detailed