Coordinator Scheduling Registration Primary Care Bilingual Spanish Part Time Benefits Eligible [...]

NYU Langone Hospital—Long Island is a 591-bed university‑affiliated medical center that offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. Position Summary We have an exciting opportunity to join our team as a Coordinator, Scheduling & Registration, Primary Care – Part Time Benefits Eligible – Hempstead. In this role, the successful candidate schedules appointments in Hospital Information Systems, liaises with referring physicians' office staff, answers and filters phone calls, utilizes Cyracom when necessary, and completes the pre‑registration and registration process. The coordinator creates the first impression of the institution's services to patients, families, and other external customers, obtains demographic information, prescriptions, applicable medical documents, and insurance information, and ensures patients and families understand required financial responsibilities and expectations. Job Responsibilities Performs other duties as assigned. Schedules patient appointments; may call patients to confirm appointment, location, and necessary items to bring with any preparation instructions. Communicates with patients, referring physician offices, and fellow staff members in a helpful, friendly, and professional manner; answers and filters phone calls properly and timely; understands phone functions to receive, direct, forward, and transfer calls, and uses Cyracom phone for patients with different preferred first languages. Completes check‑in and registration when patient arrives; includes using the RELATE model when communicating with patients and their families; ensures patients or their representatives are informed of regulations surrounding required consents at the time of registration or thereafter; collects co‑pays or other patient responsibilities per NYU Winthrop Hospital Point of Service collection policies and procedures. Verifies documentation for accuracy, including prescription, insurance card, photo IDs, and thorough patient index search to avoid duplication of medical record number. Minimum Qualifications To qualify, you must have a High School Diploma or Equivalent and 1–2 years of customer service experience; strong communication skills (both oral and written), multitasking, detail orientation, organizational and interpersonal skills; basic computer skills including Microsoft Office applications (Excel, Word, Outlook); basic knowledge of medical terminology. Preferred Qualifications 1–2 years of scheduling experience in a medical office or a healthcare facility setting; knowledge of software systems (e.g., Epic, Carestream, Soarian, etc.). Qualified candidates must be able to effectively communicate with all levels of the organization. NYU Langone Hospital—Long Island is an equal opportunity employer and is committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $29.16 - $30.87 hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses, incentive, differential pay or other forms of compensation or benefits. #J-18808-Ljbffr NYU Langone Health