Room Attendant

Job Description

Job Description

We’re a highly-regarded property in our area looking for a motivated, organized housekeeper to join our team. Your mission is to provide an exceptional experience to every guest who stays with us. Cleaning duties will include making beds, vacuuming and mopping, restocking toiletries, washing and ironing sheets, and other general tasks. If cleaning is a task that sparks joy for you and you love working with a team, we want to hear from you!
Responsibilities:

• Perform cleaning duties and arrange guest rooms to our hotel’s standard before guests arrive
• Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies
• Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed
• Track rooms cleaned and document lost and found items, damage, and repairs needed
• Respond to general inquiries from guests

• Strong knowledge of cleaning techniques and products
• 1+ years as a professional housekeeper or similar position
• Hard worker with strong time management, organizational, and communication skills
• Graduated high school, received G.E.D or equivalent

Our lakeside hotel is located in Charlotte, NC, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place. PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away. Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails. Since 1987, Hilton Charlotte University Place has continued to welcome guests from all over the world for meetings, conventions, social gatherings, weddings, and more!