LEAD MEDICAL ASSISTANT

Job Description About us\n\n\nAtCooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.\nDiscover why Cooper University Health Care is the employer of choice in South Jersey.\n Short Description\n\n\nUnder the direction of the manager of clinic operations, functions as a supervisor to clinical staff capable of preparing evaluations and providing in put on performance and administering evaluations. In addition, brings disciplinary items to the manager. Provides medical assistant support to the providers if there is a staffing need. At all times ensures a high level of customer service by providing patient confidentiality and care in accordance with the Patient’s Bill of Rights.\n\nAll incumbents must have satisfactorily completed a Cooper IDX training program to include:\nRegistration, Scheduling, E-Commerce and FSC.\nAnnual eligibility certification required.\nServes as a mentor and role model and displays Cooper’s Core Values.\nAbility to provide on-site training. \nExcellent customer service skills; Strong interpersonal and communication skills to interact positively and effectively with patients, visitors and health care team members.\nKnowledge of patient rights, aseptic/sterile technique and infection control best practices.\nExcellent written communication skills, computer literate, typing skills, comfortable with Microsoft Office software.\nMust have reliable transportation and must be available to travel to all of the various clinical locations to meet business needs as determined by management.\nExperience Required\n\n\nMinimum of 1-2 years’ experience in clinical operations in a fast-paced physician’s practice or clinical site within the Cooper University Healthcare System that included rooming and triaging patients.\nScheduling, registering and working on an electronic health record with knowledge of front desk\nMinimum of 1year of experience working with IDX and Epic required.\nEducation Requirements\n\n\nHigh School Diploma or Equivalent required.\n\nGraduate of an MA Clinical Training program required.\nLicense/Certification Requirements\n\n\nCurrent documentation of a national certification for the registered medical assistant (RMA) or National Certified Medical Assistant (NCMAor for the certified medical assistant (CMA) or CMAC (Clinical Medical Assistant Certification)\nBLS required.