AQC Member Growth Senior Manager

AQC Member Growth Senior Manager

General Information

Location: Remote

Organization: Avoca

Job Type: Full Time - Regular

Description and Requirements

ABOUT WCG:

WCG's clinical solutions are built on a foundation of best-in-class clinical services companies. We deliver transformational solutions that stimulate growth, foster compliance, and maximize efficiency for those performing clinical trials. WCG is proud to serve individuals on the frontlines of science and medicine, and the organizations striving to develop new products and therapies to improve the quality of human health. It is our role to empower them to accelerate advancement, while ensuring the risks of progress never outweigh the value of human life.

WHY WE LOVE WCG:

At WCG, our employees are our most valuable asset and as with all our assets, we invest in them with an eye toward future success. We provide each eligible employee with a comprehensive set of benefits designed to protect their personal and financial health and to help them make the most of their future.

• Comprehensive Benefits package - Health, Dental, Vision, Life Disability, 401k with match, and flexible spending accounts

• Employee Assistance Programs and additional work/life resources

• Referral Bonuses and Tuition Reimbursement

• Paid time off including holidays, vacation, and sick time

• Opportunities for career development with on-the-job training, certification assistance and continuing education reimbursement

The expected base salary range for this position is $82,080 to $127,500 plus commission. This salary range may vary based on the candidate's qualifications, experience, skills, education, and geographic location.

JOB SUMMARY: The Avoca Quality Consortium (AQC) Member Growth Senior Manager leads member growth by identifying, cultivating and securing new member relationships through consulting and renewals with pharmaceutical companies, biotech's, service providers, CROs, and sites. Embedded within the Member Engagement function rather than a traditional sales model, this role measures success through relationship quality, collaboration, and sustainable growth - focusing on trust, value creation, and meaningful pull-through. This position supports membership renewal and recurring revenue while strengthening ecosystem relationships that enable peer collaboration, adoption and downstream consulting opportunities for the AQC and broader WCG organization. Operating at the intersection of industry leadership, member collaboration, and commercial opportunity, this position represents the AQC at industry events and engages with global clients to advance the consortium's reach and impact.

ESSENTIAL DUTIES/RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The accountabilities listed below are representative of the knowledge, skills, and/or ability required.

• Identify and pursue new membership opportunities by engaging prospective companies aligned with the consortium's strategic focus and value proposition.

• Work as an integrated member of the Member Engagement team to leverage consortium forums, events, and advisory boards as relationship-building and business development catalysts.

• Serve as a connector across sponsors, biotech, CROs, service providers and sites, facilitating introductions and collaborations that support both membership growth and longer-term relationships.

• Translate member needs, industry trends, and engagement insights into targeted BD strategies that feel relationship-led rather than transactional

• Identify and advance consulting opportunities that naturally surface through AQC discussions, forums, and collaborative work - reflecting the consortium's role as the primary engine for downstream engagement.

• Work in close partnership with clinical, operational, and quality experts across WCG to shape informed, credible pull-through opportunities grounded in deep domain expertise and firsthand member insight and avoiding disruption to trusted relationships.

• Represent the AQC externally at industry events, member meetings, and external forums to expand the funnel and build brand credibility.

• Support onboarding and early engagement of new members to ensure strong activation, value realization, and long-term retention.

• Track and communicate pipeline activity, relationship health, and collaboration outcomes to inform strategic planning and prioritization.

• Contribute to the design and engagement-driven growth models that integrate BD, member value and ecosystem impact.

• Maintain direct, real-time day-to-day engagement within the consortium to ensure real-time awareness of member needs, contextual insight, and continuity of relationships.

• Engage actively in workstreams, panels, and advisory board discussions to stay informed of evolving practices and areas of industry focus.

• Stay closely connected to new initiatives, work products, and developing areas of interest to identify early signals of opportunity and value creation.

• Remain aware of leadership transitions and talent movement across member organizations to support continuity and relationship stewardship.

• Leverage this proximity and insight to recognize opportunities as they emerge, enabling timely relationship-led engagement and reducing friction, lag and loss of context.

• Collaborate with member engagement team and consulting team to create compelling and goal-driven solutions for members and prospects and ensure tactical and strategic company goals are achieved.

• Shape engagement approaches and contextual materials informed by live member dialogue, industry needs, and consortium priorities.

• Leverage existing member relationships to extend the AQC network by identifying and engaging potential member organizations.

• Coordinate prospective member engagements to ensure thoughtful, well-timed interactions that align with consortium readiness and member value.

• Monitor the evolving industry landscape to identify emerging biotech, growing organizations, and companies entering critical trial phases where AQC will add value.

• Coordinate with the legal team in managing contract negotiations.

• Assign and clearly communicate consulting requirements to client services team to produce exceptional client deliverables.

• Provide market feedback to internal teams regarding competitive offerings, prospect needs and generate AQC development ideas.

• Enable growth without reliance on separate BD handoffs by operating fully embedded within Member Engagement, where opportunities are identified, shaped, and advanced in real time.

• Other duties as assigned by supervisor. These may, on occasion, be unrelated to the position described here.

• Attendance and punctuality are essential functions of the position.

EDUCATION REQUIREMENTS:

• Bachelor's degree or commensurate industry experience.

QUALIFICATIONS/EXPERIENCE:

• Minimum of 8 years sales experience managing alliances, partnerships and consultative selling within the pharmaceutical, healthcare or life sciences industry, ideally in relationship-driven or consultative environments.

• Demonstrated ability to build executive-level relationships and navigate complex stakeholder environments.

• Comfortable operating in influence-driven, matrixed settings with shared ownership across engagement, consulting, and commercial teams.

• Strategic mindset with the ability to connect real-time insight, member engagement, and long-term growth outcomes.

• Proven experience advancing growth through trust-based, value-led engagement rather than transactional selling.

• Strong track record of expanding organizational relationships and identifying new opportunities through existing networks and ecosystem participation.

• Experience working in a matrixed team environment with subject matter experts (e.g., clinical, operational, quality) to shape credible, needs-based engagement and relationship conversations.

• Executive-level client penetration and development experience is essential.

• Strong business acumen with the ability to synthesize industry trends, member insight, and organizational strategy into actionable opportunities.

• Demonstrated adaptability and ability to operate effectively in evolving environments and emerging areas of industry focus.

• Self-directed, proactive and comfortable working with a high degree of autonomy and shared accountability.

• Proficient in Microsoft Office and CRM tool, Ideally Salesforce.

SUPERVISORY RESPONSIBILITIES : None.

TRAVEL REQUIREMENTS: 10% to 20%

WCG is proud to be an equal opportunity employer - Qualified applicants will receive consideration for employment based on merit and without regard to race, color, national origin or ancestry, religion or creed, sex, sexual orientation, gender expression, gender identity, age, marital status, family or parental status, disability, genetic information, citizenship, veteran status, or any other legally recognized basis or status protected by federal, state, or local law. WCG complies with the Vietnam Era Veterans' Readjustment Act and Section 503 of the Rehabilitation Act. We promote a "One WCG" culture where all are welcome, respected, valued, and empowered to make a difference every day to advance clinical research.