Network Deploy Technician , Global Network Delivery (GND)

Network Deploy Technician , Global Network Delivery (GND) Job ID: 10403364 | Amazon Data Services, Inc. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. AWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network. The position includes scaling support of several data center locations and day‑to‑day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. Leverage your experience supporting large‑scale, enterprise‑class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, you will establish and follow best practices and refine operational procedures. Physical Requirements Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds Work in an environment that operates 24/7 with the ability to participate in primary responder rotation and provide after‑hours support as needed Work in cramped and/or elevated and/or noisy environments Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day Ascending and descending ladders, stairs, and gangways safely and without limitation Key Job Responsibilities Managing work and priorities through ticketing system and workflows to complete customer requests and projects Collaborating with various stakeholders to remove project obstacles Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment Participating in the migration, basic configuration and rollout of new or upgraded hardware Traveling within and outside of the regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver's license to travel within the regional work area, as company transportation will not be provided. Basic Qualifications 1+ years of computer networking experience 1+ years of Linux operating systems experience Bachelor’s degree in Information Technology, Computer Science, or a related field Experience in computer networking Experience working with Linux operating systems Can lift and rack equipment up to 40 pounds Experience with computer hardware troubleshooting and repair Preferred Qualifications Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines Experience dealing effectively with customers during problem resolution and operating efficiently under pressure Experience managing work and priorities through a ticketing system Experience with cabling infrastructure best practices and methodologies Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, OR, Boardman - 30.00 - 54.00 USD hourly USA, OR, Hermiston - 30.00 - 54.00 USD hourly USA, OR, Umatilla - 30.00 - 54.00 USD hourly #J-18808-Ljbffr