Director Executive Clinic Operations

Job Summary And Responsibilities As our Director, Executive Clinic Operations, you will be a central figure providing strategic leadership and comprehensive operational oversight for our executive or specialized ambulatory clinics, ensuring the delivery of a premium, highly personalized patient experience and unparalleled operational efficiency. You will play a vital role in elevating service standards and driving growth within a distinct clinical service model. Every day, you will expertly manage multidisciplinary teams within the executive clinic setting, collaboratively developing and implementing strategic plans to optimize patient flow, VIP patient access, clinical efficiency, quality outcomes, and financial performance. You will also oversee facilities management, ensure seamless coordination between specialty providers, address unique patient needs, and continuously drive innovation while upholding the highest standards of discretion, service excellence, and patient satisfaction within this exclusive environment. To be successful in this role, you will combine robust healthcare leadership experience, a proven track record in managing high‑end ambulatory clinics or specialized patient services, and an exceptional ability to inspire and empower diverse clinical and administrative teams. You will demonstrate a strategic mindset for cultivating a luxury‑level patient experience, strong business acumen, a deep commitment to service excellence, and thrive in a dynamic, discerning environment dedicated to providing unparalleled executive healthcare. Key Responsibilities Strategic Operational Leadership: Directs, integrates, and standardizes care center operations and service line programs across assigned areas, driving improvement in productivity, patient/provider satisfaction, and community relations. Performance & Compliance Oversight: Establishes and monitors performance metrics, ensuring care centers meet operational, financial, quality, safety, and regulatory standards, with a focus on continuous improvement. Financial & Resource Management: Manages comprehensive financial operations, including budgeting, revenue cycle, resource allocation (staff, equipment, space), and cost‑effectiveness to optimize care delivery. Team Leadership & Development: Leads, mentors, and develops care center management staff and employees, fostering a patient‑focused culture, resolving issues, and building a high‑performing, engaged workforce. Stakeholder Collaboration & Growth: Builds strong relationships with hospital leadership, providers, and internal/external partners to drive strategic growth, provider recruitment, effective onboarding, and community engagement. System Integration & Efficiency: Ensures care centers utilize appropriate systems, technology, and infrastructure, integrating clinical information and operational tools to maximize efficiency and effective management. Job Requirements Bachelor’s in business, finance or healthcare administration or related field Seven (7) years of relevant experience Experience managing multiple, large‑scale, complex projects Experience managing large multispecialty group practices across multiple geographic locations Demonstrated ability to effectively lead productive complex teams, including leaders across various locations Demonstrated ability to effectively manage provider relations Demonstrated expertise in medical group operations and effective leadership within an Integrated Delivery System Proven expertise in driving effective business and management strategies, including capital and expense budgeting, cost accounting, professional and patient billing Visible, results‑oriented, nimble leader with reputation for getting the job done while maintaining strong interpersonal relationships Transparent, credible, relationship‑building, influential, innovative, and integrity‑focused leadership style High resilience, sense of urgency, outcome drive, and ability to thrive in rapid‑change environment while managing pressure professionally Accepts responsibility for self and actions of direct reports Maintains composure and speaks respectfully Dignity Health values and demonstrates tact and diplomacy Exceptional interpersonal and communication skills Ability to express and implement concepts and ideas, orally and in writing Ability to establish and maintain cooperative working relationships with clinic leadership, providers, and staff Ability to direct and motivate others, including team leaders Ability to organize and set priorities to ensure objectives are met Analytical skills for data‑driven decisions to optimize patient care and operations Works independently, exercises sound judgment, and follows through on responsibilities Judgment regarding operations, staff performance, patient care and provider activity Recognizes need for proactive change; adapts and motivates others to adopt values, strategies, goals, and plans in response to changing business conditions Competency in technology applications related to business and clinical functions Planning, problem‑solving, and critical thinking skills to anticipate, avert, or resolve staffing, scheduling and task allocation issues Flexibility to maintain continuity of programs while considering staff needs and goals Works effectively and independently under pressure with minimal direction Manages care centers within highly regulated and changing environment Understands health care issues broadly and applies knowledge in care‑center setting Proficient with computers, systems and software, including word processing, spreadsheet, database, clinical information systems, EMR, billing systems, and other applications Knowledge of HMO, PPO and capitated risk plan contracts as they relate to providers and practices Preferred Master’s in business, finance or healthcare administration or related field Previous out‑patient leadership experience Registered Nurse: CA Licensed Practical Nurse: CA Pay Range $69.41 - $103.25 per hour #J-18808-Ljbffr Dignity Health