Receptionist

Receptionist Position

We are seeking a friendly, professional, and organized Receptionist to join our mental health clinic team. The Receptionist serves as the first point of contact for clients, visitors, and callers, creating a welcoming and supportive environment while ensuring efficient clinic operations. The receptionist responsibilities include:

• Answer and route incoming phone calls promptly and professionally.
• Be able to operate a multi-line telecommunications system.
• Greet clients, visitors, and community partners with courtesy and compassion.
• Direct walk-in clients and visitors to the appropriate staff members or services.
• Schedule, confirm, and manage appointments daily.
• Maintain client confidentiality in accordance with HIPAA and organizational policies.
• Assist with patient registration, intake paperwork, and data entry.
• Monitor the reception area to ensure a professional and welcoming atmosphere.
• Respond to general inquiries and provide information about clinic services.
• Support staff with filing, scanning, and other office duties.
• Coordinate communication between clients and clinical staff.
• Assist with financial intakes when needed.
• Print and distribute routine schedules/service reports

Incumbent must be highly organized with multi-tasking skills, and capable of managing requests from multiple staff in a high traffic/high noise setting. Strong interpersonal skills are essential.

Minimum Qualifications: High School Diploma.

Preferred Qualifications: Prior mental health experience preferred. Ability to communicate and work effectively in a fast-paced work setting; ability to plan, implement and prioritize assignments. Prefer bilingual skills English Spanish and work well in a team setting.

Work Schedule: 8-5 Mon-Fri (Full-time)

Benefits at full time:

• Employer-Cost Sharing of health (Include 50% of Elected Dependent Coverage)
• Employer-Paid Short-Term Disability Insurance
• Loan Forgiveness Program
• Employee Assistance Program
• Pet Insurance
• Employer-Paid Term Life Insurance
• Employer-Match Retirement Contributions (Up to 5% of Base Salary)
• Optional Dental, Vision, Life and Long-Term Disability Insurance
• Wellness Program
• 12 Paid Holidays per Year
• 2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate
• 2+ Weeks Paid Sick Leave per Year

Education: High School or better.

Experience: Six months of work related experience.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.