Field Service Technician

Field Service Technician – IT CoolingPowering Innovation, Delivering Excellence: Leading the Future of Critical Cooling Solutions! MEPPI's Service Center Division (SCD) is seeking a skilled and service-oriented Field Service Technician – IT Cooling to support and maintain our advanced IT Cooling products and electro-mechanical equipment. In this hands-on role, you'll provide on-site technical services, troubleshoot complex refrigeration systems, and ensure peak performance of mission-critical cooling systems for our customers.What You'll Do:Deliver On-Site Service: Perform start-up services, preventative and remedial maintenance, field modifications, and testing of IT Cooling and electro-mechanical equipment at customer locations.Troubleshoot & Repair: Identify issues in refrigeration and electro-mechanical systems using schematics, mechanical drawings, and testing tools. Complete repairs or component replacements as needed.Refrigeration System Work: Execute refrigerant-related tasks, including leak detection, reclamation, evacuation, and charging of R410A systems.Diagnose Electrical Systems: Troubleshoot and repair HVAC electrical and control systems to restore functionality and performance.Support Customers: Provide technical support to internal teams, third-party service partners, and end users.Inspect & Evaluate: Test returned equipment and components to assess defects and determine operational readiness.On-Call Emergency Support: Participate in a rotating on-call schedule to provide emergency field support when needed.Keep Clear Records: Maintain detailed documentation of all service visits, repairs, and installations.Collaborate on Projects: Offer field assistance for power equipment installations and related technical activities.Report & Reimburse: Submit timely and accurate expense reports in accordance with company travel and reimbursement policies.Promote Teamwork: Represent the Service Center Division positively by working collaboratively with other departments, suppliers, and customers.What You Bring:Education & Experience: Associate degree in HVAC, Electrical, Electronics, or a related technical field with 2–5 years of experience troubleshooting and repairing HVAC or refrigeration systems—or equivalent education and experience.Certifications: EPA Section 608 certification required.Technical Expertise: Advanced proficiency in using mechanical and electronic test equipment; ability to read schematics, blueprints, and technical documents.Problem-Solving Skills: Strong analytical thinking with the ability to identify root causes and implement solutions.Communication: Excellent interpersonal and verbal communication skills for working with customers, team members, and vendors.Computer Literacy: Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.Valid Driver's License: Required for travel to customer sites and use of rental vehicles.What's in It for You?Comprehensive Health Coverage: MEPPI covers 90% of the cost for medical, dental, and vision insurance, ensuring your family stays protected.Retirement Plans: Enjoy a 401(k) with up to 4% company match—plan confidently for your future.Time Off Benefits: Earn vacation after just 90 days and take advantage of 12 paid holidays annually.Professional Development: Access training programs and educational support to grow your expertise and career.Employee Perks: Participate in profit sharing and access exclusive employee discounts on MEPPI products and services.Why MEPPI?At MEPPI, your work powers industries and communities. As a U.S. affiliate of Mitsubishi Electric, we are leaders in cutting-edge power systems and rail transportation solutions. Join a team that values your contributions and fosters innovation in every role.About Us:Mitsubishi Electric Power Products, Inc. is a recognized leader in the North American power systems, rail transportation, and large visual display markets. Be a part of our global mission to drive the future of energy and transportation technologies.Equal Opportunity Employer:MEPPI is an Equal Opportunity Employer, committed to building a diverse and inclusive team. All qualified applicants are encouraged to apply.