WFM Analyst - Hybrid Call Center Forecasting & Scheduling
AmeriGas
AmeriGas is seeking a Workforce Management Analyst in Rocklin, CA, a hybrid role focused on forecasting staffing needs and creating frontline schedules to meet service levels while controlling labor costs. Responsibilities include building and maintaining volume-based schedules and generating performance reports for center leadership. The ideal candidate will have strong analytical skills, proficiency in Excel/Access, and experience with WFM systems. #J-18808-Ljbffr AmeriGas
Vacancy posted 2 days ago
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