Security Officer Patrol Console Operator

Job Description

Job Description

As a Security Officer Patrol Console Operator in Jacksonville, FL , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an unarmed officer in a retail location, where you will monitor assigned areas, conduct routine patrols, remain visible to help deter security-related incidents, and deliver outstanding customer service. This role is ideal for someone who enjoys staying active, communicating with shoppers and staff, and supporting daily operations with integrity, teamwork, and a people-first approach.

Position Type: Full Time

Pay Rate: $16.50 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, customers, and store personnel by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
• Respond to incidents, disturbances, and critical situations in a calm, problem-solving manner, documenting observations and communicating with store management and/or emergency services as needed.
• Conduct regular and random patrols throughout the retail location, including sales floors, common areas, entrances, exits, and perimeter areas, helping to deter unauthorized activity and identify unusual conditions.
• Monitor foot traffic, observe for policy violations and/or suspicious behavior, and report security-related concerns, maintenance issues, or hazards to the appropriate contact.
• Support closing and opening procedures, assist with access control and restricted area monitoring, and provide a professional presence that helps promote an orderly shopping environment.

Minimum Requirements:

• At least 6 months of security-related experience is required.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Comfort using a computer or tablet is preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.