Guest Experience Crew Member

Job Description

Job Description

Come be a part of the opening team at Chippy's Fish & Chips, that's already being talked about as one of the most exciting openings this Fall. Chippy’s is a casual fish & chip shop from the acclaimed team behind Dame, bringing the same fish & chips praised by The New York Times, Eater, The Infatuation, Grub Street, Food & Wine, Forbes , and more to the East Village.

About the Role

As a Guest Experience Crew Member , you're the face of Chippy's. You'll be the first person to welcome our guests. Your job is to make every interaction feel friendly, effortless, and genuine while helping keep the shop running smoothly.

What you'll do:

• Greet every guest with warmth, enthusiasm, and a welcoming attitude.
• Take orders accurately, answer menu questions, and help guests find something they'll love.
• Assemble and fulfill orders accurately and efficiently, making sure every guest gets exactly what they ordered.
• Call out guest names clearly and help keep service moving during busy periods.
• Keep the dining room, restrooms, and guest-facing areas clean, tidy, and inviting.
• Restock beverages, refill condiment stations, and prepare disposable packaging, including stamping and stickering.
• Stay productive between rushes by anticipating what needs to be done next.
• Work closely with the kitchen and fellow crew members to deliver a seamless guest experience.
• Jump in wherever needed. We're a small team, and everyone contributes to our success.

What You Bring to the Table

Experience is great, but attitude matters more. We're looking for people who take pride in their work, enjoy serving others, and want to be part of a team.

• A positive attitude. You bring good energy to work and help create an environment where people enjoy being.
• Reliability. Your "yes" means "yes." You show up on time, follow through on commitments, and your teammates can count on you.
• Attention to detail. You notice the little things that make a big difference. (If you've read this far, include the word "Disco" in your application.)
• The ability to multitask and prioritize. You can stay organized, focused, and friendly when things get busy.
• A willingness to learn. You're curious, open to feedback, and motivated to develop new skills.
• A genuine enjoyment of hospitality. Making someone else's day better brings you satisfaction.
• Physical readiness. You're comfortable standing and moving for extended periods and regularly lifting up to 25 pounds, with reasonable accommodations where applicable.