Patient Access Representative

Your Future Role At A Glance

Location: Oshkosh, WI

Facility: Mercy Hospital

Department/Specialty: Central Scheduling Unit

Schedule: PRN

Life At Ascension: Where Purpose Meets Opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Benefits That Help You Thrive

• Retirement: 403(b) plan
• Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How You'll Make An Impact In This Role

• Orchestrate the patient experience by skillfully scheduling procedures to maximize clinical resources while respecting and prioritizing the patient's time.
• Secure the path to care by meticulously gathering demographic and insurance data, ensuring every patient journey begins with an accurate and professional registration.
• Navigate complex logistics by proactively collaborating with internal teams and insurance providers to resolve scheduling hurdles and finalize necessary authorizations.
• Empower patients through clarity by providing compassionate guidance on pre-service requirements, ensuring they feel prepared and confident ahead of their appointments.
• Foster seamless communication between participants and clinical staff to maintain an organized, high-functioning environment that centers on patient needs.

What Minimum Requirements You'll Need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.