Product Designer

The people using our product are often making a call in seconds - approve this refund, trust this agent's answer, act on this spike in failures. Good design here isn't decoration; it's whether someone makes the right decision under pressure. We're looking for a designer who takes that seriously. You'll design across the product - the console where customers build and supervise agents, the analytics that show what's working, and the communications flows underneath. This is end-to-end product design: research, flows, interaction, and polished UI, working closely with product and engineering. You'll shape how complex, high-stakes information becomes something an operator can act on with confidence, and help grow a design system that keeps the whole product coherent as it expands. What you'll do Own design for major areas of the product, from early research through shipped, pixel-level UI. Turn ambiguous problems into clear flows - especially around agents, approvals, citations, and analytics. Prototype and test with real operators, and let what you learn change the design. Partner tightly with engineering so what ships matches the intent, down to the states and edge cases. Grow and maintain the design system and the standards that keep the product consistent. What we're looking for 4+ years designing software products, with a portfolio that shows depth on complex, data-rich tools. Strong interaction and visual craft - you can take something from concept to a UI that feels finished. Comfort designing for technical or operational users, not just consumer surfaces. You work fluently with engineers and make pragmatic calls about what's buildable now. Clear communicator who can explain the "why" behind a design. Nice to have Experience with dashboards, admin tools, or developer products. Interest in designing for AI - confidence, uncertainty, and human oversight. Ability to work in code or contribute to a design-system implementation. #J-18808-Ljbffr AtomMatrix