Claims Manager

DMC Insurance, Inc.

DMC Insurance is seeking an experienced commercial Claims Manager to lead and oversee the handling of commercial claims with a focus on transportation and trucking-related exposures. This role is responsible for managing claim professionals, adherence to claims handling protocols, driving quality and service outcomes, and supporting effective resolution strategies for complex claims.

The ideal candidate brings strong technical claims expertise, leadership experience, and a commitment to delivering superior service in a specialized commercial insurance environment.

Key Responsibilities

Lead, coach, and develop a team of commercial claims professionals
Oversee the investigation, evaluation, reserving, negotiation, and resolution of commercial claims
Ensure compliance with DMC claims handling procedures and best practices
Monitor claim quality, cycle, severity trends, and overall team performance
Partner with underwriting, risk engineering, finance, and leadership on significant or complex claims
Participate in claim review discussions and support escalated claim strategies
Drive continuous improvement in claims operations, service delivery, and reporting
Support litigation management, vendor oversight, and external partner coordination as needed
Maintain a strong customer service orientation while balancing sound coverage and financial outcomes

Qualifications

Bachelor’s degree or equivalent relevant experience preferred
Significant commercial claims handling experience required
Prior leadership or management experience within claims strongly preferred
Experience with transportation, trucking, casualty, liability, or complex commercial claims preferred
Strong knowledge of claims investigation, coverage analysis, reserving, negotiation, and resolution practices
Demonstrated ability to lead teams, manage workloads, and make sound claim decisions
Strong communication, organizational, and problem-solving skills
Ability to collaborate effectively across departments and with senior leadership

Apply

Vacancy posted 5 hours ago

Similar jobs that could be interesting for youBased on the Claims Manager in Indianapolis, IN vacancy

Assurance Manager - Insurance
$89.8k - $170.5k
...thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.RSM is looking for a Audit Manager to join our Insurance team. Our Insurance group is a rapidly growing practice in our firm Nationwide, focused specifically on...
Suggested
Full time
Work experience placement
Internship
Local area
RSM International
Indianapolis, IN
2 days ago
Senior Manager | Sales Reinvention | Insurance
...professional with deep growth strategy and front office transformation experience with focus in these sub-industries: insurance, wealth management, retirement services. Additional experience across other services industries is welcome. Key areas you focus on may include sales...
Suggested
Contract work
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
HR Reinvention Consulting Manager, Insurance
...workforce intelligence, and change solutions to accelerate the workforce agenda in the age of AI.Role Overview:As an HR Reinvention Manager, you will lead and shape how organizations approach HR in the digital age. Your role involves defining, shaping, selling and...
Suggested
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
Finance and Insurance Manager
...Job Description Automotive Finance Manager If you're serious about your career, then rest assured you've come to the right place. You'll find the opportunities, resources, and support you need to grow and develop professionally. We are committed to your success...
Suggested
Full time
Local area
Hubler Automotive Group
Indianapolis, IN
11 days ago
Finance Reinvention - Financial Services Senior Manager, EPM
...Financial Services organizations reinvent finance with AI at the core. We provide end-to-end services — from strategy through delivery and managed operations — that address the unique challenges faced by Finance executives in banking, insurance and capital markets, helping them...
Suggested
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
Retail Banking Manager
...and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at .As a Management Consulting Manager within the Banking Consulting practice, you are a transformation leader who drives client engagements at the intersection...
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
Retail Banking Senior Manager
...and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at .As a Management Consulting Senior Manager within the Banking Consulting practice, you are a strategic advisor and visionary leader, setting direction...
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
Assurance Manager or Director - Financial Services Group (FSG)
CLA is seeking an Assurance Manager or Director to join our growing Financial Services Group. In this role, you will lead assurance and audit engagements for financial institution clients, delivering high-quality audit, review, and compilation services while serving as...
Full time
CliftonLarsonAllen
Indianapolis, IN
5 days ago
Finance Reinvention - Financial Services Manager, EPM
...Financial Services organizations reinvent finance with AI at the core. We provide end-to-end services — from strategy through delivery and managed operations — that address the unique challenges faced by Finance executives in banking, insurance and capital markets, helping them...
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
Finance Functional Lead - Insurance Associate Director
...Translate complex transformation programme into commercially clear narratives that win client CFO confidence and close large-scale managed services deals.Deliver deep domain expertise — Act as a recognised specialist in at least one F&A tower (PTP, OTC, RTR, or FP&A), leading...
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
Blood Bank Supervisor
...deem its efficacy.Review non-conformances, unplanned deviations from policy, and act upon as deemed appropriate or necessary.People Management:Perform recruitment, interviewing and on-boarding tasks to successfully bring in new team members.Supervise new team member...
Full time
Temporary work
Part time
Work experience placement
Monday to Friday
Flexible hours
Shift work
Quest Diagnostics
Indianapolis, IN
1 day ago
Commercial Banking Director
$127.9k - $258.6k
...industries, developers and consumers. This position maintains acceptable credit quality and appropriate loan pricing. Team portfolio management and client relationship expansion, including partner referrals, are critical for success in this position. This role leads the C&...
Work experience placement
Immediate start
Old National Bank
Indianapolis, IN
5 days ago
Development Fundraiser (Non-Profit)
...Competencies & Responsibilities Key Competencies: Able to develop effective strategies around donor cultivation, stewardship and moves management. Results driven with a strong attention to detail. Identifies potential long-term outcomes and means for achieving them....
Work at office
Big Brothers Big Sisters of Central Indiana
Indianapolis, IN
1 day ago
Head of Philanthropy
...donor base. The role demands a leader who can navigate institutional dynamics with diplomacy and is dedicated to the values of diversity and inclusion. Hiring Manager Title Chief Global Health Programs Officer Functions ~ Non-Profit Management Confidential
Confidential
Indianapolis, IN
2 days ago
Fundraising Manager
...strategic fundraising and strong donor relationships to create lasting impact in the community. What You’ll Do As our Fundraising Manager , you will lead all aspects of development and donor engagement. You’ll design and execute fundraising strategies, and build relationships...
Flexible hours
Christamore House
Indianapolis, IN
1 day ago
Managing Director, Financial Services
...Managing Director, Financial Services About the Company Established financial services platform with infrastructure, specialists, and support to help advisors scale. Industry Financial Services Type Privately Held About the Role The Company is...
Full time
Work at office
Confidential
Indianapolis, IN
2 days ago
Account Manager Insurance Agency
...of Indiana and beyond for their personal and commercial insurance needs. Our personal lines team is looking for a full-time account manager who can provide clients with an excellent service experience. Candidates must possess strong communication skills, be detail...
Full time
Work at office
H J SPIER CO INC
Indianapolis, IN
18 days ago
Technology Strategy Manager - Financial Services Industry
$87.4k - $253k
Technology Strategy Manager - Financial ServicesWe Are:We are Technology Strategy and Transformation, and we design and execute industry-relevant reinventions that allow organizations to realize exceptional business value from technology. Our vision is to become the world...
Work experience placement
Live in
Work at office
Local area
Accenture
Carmel, IN
1 day ago
Remote Insurance Sales - Team Lead- Entry Level
...daily check-ins and weekly one-on-ones, shadow calls, give feedback and help 2–5 new agents reach their first-90-day sales goals. # Manage the pipeline and CRM. Log every contact, follow-up and application in the CRM, and keep your own and your team's pipeline accurate...
Remote job
Full time
Fisher Organization
Indianapolis, IN
5 hours ago
Investment Banking Senior Manager
...lead, and together we will improve the way the world works and lives.Key responsibilities of the Investment Banking Consulting Senior Manager may include:Lead the design, execution, and governance of large-scale, complex transformation programs for global investment banks,...
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
Investment Banking Manager
...and lead, and together we will improve the way the world works and lives.Key responsibilities of the Investment Banking Consulting Manager may include:Lead and manage major, complex transformation programs at global investment banks across business, operational, regulatory...
Live in
Work at office
Local area
Accenture
Carmel, IN
2 days ago
Finance and Insurance Manager
...Job Description Job Description Job Description: Automotive Finance Manager If you're serious about your career, then rest assured you've come to the right place. You'll find the opportunities, resources, and support you need to grow and develop professionally....
Part time
Local area
Hubler Automotive Group
Indianapolis, IN
11 days ago
F&I (Finance & Insurance) Manager
...Job Description Job Description F&I MANAGER Hubler Automotive Group is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients...
Full time
Temporary work
Local area
Immediate start
Hubler Toyota
Indianapolis, IN
9 days ago
Financial Services Staff Manager (Indianapolis, IN)
...explore the possibilities? The Western and Southern Life Insurance Company seeks a dynamic and experienced Financial Services Staff Manager to join our team. In this role, you will oversee the recruitment, training, and development of financial representatives, ensuring...
The Western and Southern Life Insurance Company
Indianapolis, IN
5 hours ago
Financial Services Tax - Real Estate Manager
$99k - $266k
...The Opportunity As a Financial Services Tax - Real Estate Manager, you will play a pivotal role within our Tax practice, advising clients on their local and international tax affairs. You will act as a strategic consultant, helping organizations manage their tax obligations...
H1b
Local area
PwC
Indianapolis, IN
2 days ago
High Value Residential Insurance Inspector
...scheduling and conducting on-site High Value Property Surveys. This involves coordinating and completing surveys within your own schedule, managing work assignments you accept and timely completion of web-based reports. You will visit properties, take photos and measurements,...
For contractors
Work from home
Home office
Flexible hours
Signature Companies
Indianapolis, IN
5 days ago
Experienced Insurance Loss Control Inspector
About Cal Inspection Bureau Approaching nearly 37 years of business, Cal Inspection Bureau, Inc. has a staff of professional, highly trained insurance inspectors performing underwriting surveys throughout the United States. We are a state of the art paperless operation...
Contract work
Live in
Work at office
Cal Inspection Bureau
Indianapolis, IN
29 days ago
Brokerage Account Manager
...Job Description Job Description Description: POSITION SUMMARY The Account Manager is responsible for providing customer service by building and maintaining relationships with customers and responding to their needs and expectations. Account Managers are also responsible...
Contract work
Work at office
Local area
Shift work
Venture
Indianapolis, IN
10 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Claims Manager. Be the first to apply!