Information Technology_USA - USA_Developer

Senior BizTalk Operations Support EngineerLocation: EDEN PRAIRIE, MN - OnsiteDuration: 6 monthsLead production support operations for biztalk server environmentsMonitor and manage middleware integrations and messaging systemsAct as escalation point for critical production issuesEnsure high availability and reliability of integration platformsCoordinate with cross-functional teams for issue resolutionSupport deployment and maintenance of biztalk applicationsOversee system health monitoring and alert managementManage incident response and recovery processesMentor junior engineers and support team membersEnsure adherence to operational standards and best practicesMonitor receive locations, send ports, orchestrations, and host instancesTroubleshoot message failures, suspended instances, and performance issuesPerform message resubmission and configuration updates safelyHandle complex production incidents and ensure timely resolutionConduct root cause analysis (rca) and implement preventive measuresCoordinate deployments, upgrades, and maintenance activitiesCollaborate with application, infrastructure, and database teamsMaintain runbooks, standard operating procedures, and documentationEnsure compliance with sla and itil processesProvide on-call and shift-based production supportStrong experience with microsoft biztalk server (2013/2016/2020)Deep understanding of integration and middleware conceptsProficiency in xml, schemas, and message transformationsHands-on experience with biztalk adapters (file, ftp, sql, sftp)Strong troubleshooting skills across biztalk, windows server, and sql serverKnowledge of high availability and disaster recovery setupsExperience in production support for mission-critical systemsFamiliarity with itil processes (incident, problem, change management)Strong analytical and problem-solving skillsExcellent communication and coordination abilities8 years or above