Employee Benefits Account Associate

HR Solutions Careers

Baton Rouge, LA

General Description: Assist Account Management Team in the service and retention of clients.

Responsibilities:

Assist Account Managers with Policy Renewal and Open Enrollment process

Help prepare Request for Proposal (RFP) by obtaining census data from clients and gathering general client information from carriers/administrators
Aid development of Policy Renewal Analysis with proposal review and data entry
Request contract changes and/or plan amendments from carriers/administrators as needed
Contribute to creation of employee Benefit Guides and Open Enrollment Materials for employee educational meetings
Review employee Benefit Summary drafts for clients including policy changes and clarifications

Assist Account Managers with day-to-day operations

Process employee coverage additions, changes and terminations in carrier/administrator online portals
Fulfill requests for supplies from clients
Track receipt of ID cards, booklets, and contracts
Verify accuracy of client plan documents
Provide general administrative support for the team
Develop client/carrier/administrator contact sheets
Maintain accurate client and team information in agency management system
Maintain client documents in shared drive
Ensure accurate and timely response to all outstanding issues
Respond to requests from all partners by stated timeframes

Knowledge, Skills and Abilities

Comfortable with internet-based programs and Microsoft Office products.
Organized, detail oriented and prioritizes accuracy.
Ability to work in a team environment.
Eager to learn new concepts and further professional development.
Open to feedback and coaching.
Establish effective working relationships with internal partners, clients, carriers and administrators.
Industry specific experience not required, but office administrative experience is helpful.
Must hold or be willing to earn Life, Health, and Disability insurance license

Apply

Vacancy posted 2 days ago

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