Shift Manager

$17 - $17.75 per hour

McDonald’s

Springfield, MA

Shift Manager* English## Job Description **Join the Capital City McDonald’s Family - Shift Managers Wanted! Pay $17.00–$17.75 per hour** (Based on experience, availability, and completion of training) **Lead the shift. Develop your team. Keep the restaurant running strong.**** About Capital City McDonald’s**Capital City McDonald’s is a locally owned and operated McDonald’s organization proud to serve our communities every day. While we’re part of a globally recognized brand, our restaurants are run by local leaders who care about their teams and the neighborhoods we serve.Our mission is simple: to be our community’s favorite place to eat and work. Strong Shift Managers are a key part of making that happen. **Benefits (for eligible employees)*** 401(k) Retirement Savings Plan* Same-Day Pay with Tapcheck: Get paid instantly for the hours you work.* Educational Support Program: Tuition assistance of up to $3,000 per year at any accredited institution, plus free college degree programs.* Free Employee Meals: Enjoy complimentary meals during your shifts.* Employee Assistance Program: Get support for personal or professional challenges through our EAP.* Free Uniforms: We provide uniforms at no cost to you.* National Discounts: Take advantage of discounts at various national retailers.* McDPerks: Access exclusive discounts and benefits through our employee perks program.* Opportunities for Advancement: Grow your career with opportunities for advancement within our organization.* Earn a High School Diploma for Free: Take advantage of our program to earn your high school diploma at no cost.** What This Role Is Responsible For**As a Shift Manager, you are responsible for leading shifts and setting clear expectations for your team. You’ll plan and prepare for each shift, assign positions, and ensure the right people are in the right places at the right times. Throughout the shift, you’ll coach and support crew members, recognize great performance, and address opportunities in real time.You are accountable for delivering strong Quality, Service, and Cleanliness results by following McDonald’s standards and holding the team to them. This includes overseeing food safety, monitoring safety and security practices, managing inventory and waste, and ensuring the restaurant is clean, organized, and running efficiently.Shift Managers also play an important role in communication. You’ll share information with fellow leaders, support department goals, and help ensure smooth transitions between shifts so the restaurant stays set up for success all day long.** What You’ll Do Day to Day**On a typical shift, you’ll lead and motivate the crew, monitor performance, take action when standards slip, and make decisions that protect the business and the guest experience. You’ll use routines, checklists, and leadership tools to manage time, stay organized, and keep the shift on track.** What We’re Looking For**Candidates must be 18 years of age or older. Previous leadership experience is preferred, ideally in a restaurant, retail, or hospitality environment. We’re looking for positive team players who communicate well, enjoy working with people, and can thrive in a fast-paced environment. Flexible availability across days, nights, and weekends is important for this role.** Additional Info**This job posting highlights what it’s like to work at a Capital City McDonald’s restaurant, but it is not a complete job description. Shift Managers may perform a variety of tasks, and not all essential functions are listed.Capital City McDonald’s restaurants are owned and operated by an independent McDonald’s franchisee. The franchisee is a separate employer from McDonald’s USA and is responsible for all employment matters, including hiring, scheduling, supervision, and compensation.
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Vacancy posted 3 days ago

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