Associate Member Services Representative
$25 per hourState Employees' Credit Union
- # Associate Member Services RepresentativeApplylocations: Plymouthtime type: Full timeposted on: Posted Todayjob requisition id: JR-15557**If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!****Purpose** The Associate Member Services Representative (MSR) is an entry-level position intended to provide team members with foundational knowledge of SECU branch operations. Associate MSRs perform routine branch duties and follow standard branch procedures. They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and maintenance.**Performance Expectations and Essential Responsibilities** • Comply with all Credit Union policies and regulatory requirements. • Ensure all member information remains confidential, and members’ accounts are accessed for business purposes only. • Follow all security and control procedures. • Serve members by processing transactions in the appropriate system and balancing a cash drawer in accordance with Performance Measurement Criteria standards. • Adhere to SECU Check Acceptance Guidelines and Hold procedures. • Greet and assist members in a courteous, professional, and timely manner through all service channels – in-person, phone, and digital communication. • Answer phones and assist members with service requests. • Operate a drive-through window as needed. • Balance the vault, automated teller machines, teller cash dispenser, and coin sorter. • Evaluate daily mobile and automated teller machine check deposits. • Help verify and prepare cash delivery and shipments. • Interact with other departments to facilitate member request. • Organize, file and scan documents daily. • Process foreign and domestic wire transfers. • Help order and return foreign currency. • Troubleshoot problems with member accounts, cards, and on-line access including processing disputes. • Review and take appropriate action on negative checking, NSFB, and Share Below $25 report. • Begin learning to open basic accounts while following MIP procedures for existing members including share, money market, checking, and Share Term Certificates with experienced MSR/MSO supervision. • Learn CXone and be able to assist MSS as requested.• Begin obtaining basic knowledge of Financial Advisory and Real Estate products and services offered by SECU (i.e., insurance, retirement planning, investment services, trust, and mortgage services) and provide referrals as needed.• Maintain daily and monthly records for various reports – i.e., return items, forgeries. • Exhibit a positive attitude toward members and teammates while maintaining professional appearance and demeanor. • Participate in additional training and continuing education to enhance knowledge of branch operations. • Regular attendance and punctuality are mandatory. • Complete additional tasks assigned by management and other administrative duties as needed.**Minimum Requirements**• Must have high school diploma or GED equivalent. Preferred – Bachelor’s degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP).• Consistently demonstrates SECU’s Core Values • Must possess an aptitude for meeting people and developing member confidence, respect, and trust in the Credit Union. • Must have good communication skills, both verbal and written. • Must have good problem-solving skills. • Must complete the Credit Unions Core Module Program within 12 months of hire date as a condition of employment.**Job Environment** Office setting with physical proximity to other employees and members. Some background noise from other employees, printers, telephone and coin machine.**Physical Demands** Must be able to comprehend and carry out job demands. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Must be able to comprehend phone calls. Must be able to lift 10-15 pounds.SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.***Disclaimer****State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.*
- J-18808-Ljbffr State Employees' Credit Union
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Associate Member Services Representative in Minneapolis, MN vacancy
- ...recruiting systems and tools, and help train new team members. - Support compliance efforts related to OFCCP,... .... - Work with staffing agencies and managed service providers to support hiring needs. The Associate Technical Sourcer independently builds and maintains...SuggestedMinimum wageContract workTemporary workWork experience placement
MAXIMUS
Minneapolis, MN11 hours ago $16.45 - $17.75 per hour
...Job Summary:We are seeking an enthusiastic and customer-focused Member Services Representative to deliver exceptional experiences to our members and guests. In this role, you will engage with customers, promote club services, and contribute to the growth and retention...SuggestedFull timePart timeWork experience placementLocal areaWeekend workAfternoon shiftEXOS
Minneapolis, MN4 days ago- ...Member Services Representative The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities...SuggestedLocal areaShift work
Planet Fitness
Minneapolis, MN1 day ago - ...Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities...SuggestedPart timeLocal areaShift work
Planet Fitness
Minneapolis, MN1 day ago $39.9k - $74.1k
...Associate Client Services Representative Are you detail-oriented, organized, and interested in building a career in customer service, revenue support,... ...information is organized and available to the appropriate team members. Maintain accurate file management and Insite...SuggestedWork at officeLocal areaFlexible hoursThomson Reuters
Saint Paul, MN3 days ago$42k - $55k
...advancement Paid time off Signing bonus Training & development Role Description: As a Customer Service Representative - State Farm Agent Team Member with Nam Pham - State Farm Agent, you will generate the kind of exceptional customer experiences that...For contractorsRelocation packageFlexible hoursNam Pham - State Farm Agent
Minneapolis, MN23 hours ago$20 - $24.5 per hour
...PT Member Service Representative - Richfield Branch Flexible schedule between the hours of 8:30 - 5:00 M-F and 2-3 Saturdays a month. (schedule may vary) Hourly Rate: $20.00 hr. - $24.50 hr. Depending on experience. Plus, Monthly Incentives, Quarterly Bonuses, Referral...Hourly payWork at officeFlexible hours$40k - $50k
...community involvement and teamwork, our agency could be the right fit for you. Role Description As a Customer Service Representative - State Farm Agent Team Member with Kevin Vote - State Farm Agent, you will generate the kind of exceptional customer experiences that...For contractorsWork at officeLocal areaKevin Vote - State Farm Agent
Minneapolis, MN3 days ago$19 per hour
...Credit Union Job Opportunity Serving members across all 50 states, Connexus Credit... ...prior experience! Bring your customer service experience and we will give you the tools... ..., and help train new Member Services Representatives. Complete member transactions accurately...16 hoursTemporary workWork experience placementRemote workFlexible hours$45k - $60k
...and resilient approach to leadership. Our team includes four members, and we operate with a strong sense of accountability and... ...grow with the agency. Role Description As a Customer Service Representative - State Farm Agent Team Member with Ashkan Morvari - State...For contractorsWork at officeFlexible hours- ...Active Wellness Llc is looking for a Service Desk Representative in Minneapolis, MN. This is a customer-facing role critical for member retention and new sales, where you'll greet members, handle check-ins, and assist with inquiries. A background in health club services...Full time
Active Wellness
Minneapolis, MN3 days ago $40k - $50k
...is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and...For contractorsWork at officeLocal areaFlexible hoursState Farm
Minneapolis, MN4 days ago$40k - $55k
...is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed...For contractorsWork at officeRelocation packageFlexible hoursNam Pham - State Farm Agent
Minneapolis, MN2 days ago$50k - $70k
...Receptionist - State Farm Agent Team Member Full Time in Golden Valley, MN Benefits 401(k) matching Bonus based on performance Health... ...advantage of the premier opportunity in Insurance and Financial Services. Responsibilities Establish customer relationships and follow...Hourly payFull timeFor contractorsFlexible hoursInsurancewithkyle
Golden Valley, MN2 days ago$12.5 - $14.5 per hour
...Reports to: Assistant General Manager Location: 1646 Diffley Rd, Eagan, MN 55122 Position Overview We are looking for a Member Services Representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness -...Hourly payFull timeTemporary workLocal areaShift workCrunch Fitness
Eagan, MN2 days ago- ...Retail Part Time Customer Service Team Member page is loaded## Retail Part Time Customer Service Team Memberlocations: Minneapolis-1620 New Brighton Blvdtime type: Part timeposted on: Posted Todayjob requisition id: R00300633Store - MSP-MINNEAPOLIS/THE QUARRY, MNDeliver...Full timePart timeLocal areaNight shiftEarly shift
The Michaels Companies, Inc.
Minneapolis, MN23 hours ago $5,500 per month
...great opportunity to join our Member Experience Center (Call... ...the highest quality of member service. Our Member Experience Center... ...needed). Our Member Service Representative offers competitive wages plus... .... We have other benefits associated with this position which include...Full timeShift workRotating shiftBlaze Credit Union
Falcon Heights, MN1 day ago- ...Position: Member Services Representative Location: Arden Hills Job Id: 230 # of Openings: 1 What you’ll do Active participation in our main call... ...communication with Members, Advisors, and other home office associates regarding status of Member Services. Provide proactive...Temporary workSummer workRemote workHome office
Catholic Financial Life
Arden Hills, MN2 days ago $65k - $85k
...Financial Services Representative - State Farm Agent Team Member As a Financial Services Representative - State Farm Agent Team Member with Ben Meyer - State... ...you with the licensing process and reimburse associated costs upon completion and start of employment. Compensation...For contractorsRelocation package- ...Member Service Representative# Member Service RepresentativeProctor - Proctor, MN 55810## OverviewSalary Range$16.75 - $19.80 HourlyPosition TypeFull TimeEducation LevelHigh SchoolCategoryBanking## DescriptionPOSITION PURPOSEMember Services Representatives (MSR’s) play...Work at office
Priority Dispatch
Saint Paul, MN3 days ago $12.5 - $14.5 per hour
...promote from within, and give you the tools to level up your career faster than ever. Position Overview We are looking for a Member Services Representative who is responsible for providing exceptional customer service to our club members and staff at Crunch Fitness -...Hourly payFull timeTemporary workLocal areaShift workCrunch Fitness
Saint Paul, MN1 day ago$19 - $27 per hour
...Member Frontline Services $19.00 - $27.00/hr* Part time Shifts may vary Position Summary... Provides member service. Maintains the checkout... .... Assist with the training of Member Frontline Services associates on company processes and procedures. Teaches new...Hourly payMinimum wageFull timeTemporary workPart timeWork at officeShift work- ...responsibilities of the Shipping & Receiving Associate involve functions such as receiving and... ...activities. Collaborate with team members on warehouse requirements across projects... ...to design, develop and enhance warehouse service solutions and procedures. Work on multiple...Work at officeLocal areaRelocationShift work
TDX Tech
Minneapolis, MN2 days ago - ...are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential.... ...dreams. We help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance...For contractorsWork at office
Mike Hoffman
Saint Paul, MN9 days ago $40k - $50k
...Customer Service Representative - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning team. We're looking for an outgoing and customer-focused individual who enjoys working with the public. We seek an energetic...Hourly payFor contractorsWork at officeFlexible hoursMike Hoffman
Saint Paul, MN3 days ago$22.23 - $23.62 per hour
...Member Service Representative I Ideal Credit Union is a large Twin Cities credit union with over one billion in assets. We offer a wide variety of products and services including savings, checking, consumer loans, mortgage loans, online banking and investment services...Hourly payFull timeWork at officeImmediate startMonday to Friday- ...Member Service Representative Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment called...Full timeLocal areaShift work
$77.7k - $146.9k
...Senior Associate, Healthcare Risk and Controls Practice We are the... ...provider of professional services to the middle market globally... ...function, and various other members of management tasked with managing... ...associates) for this role represents numerous factors considered in...Work experience placementInternshipLocal areaRemote workRSM
Minneapolis, MN3 days ago$19 - $27 per hour
...Summary... What you'll do... Be a Team Member : Maintains up-to date knowledge of... ...teams and helping educate other associates on tools, tasks and resources; communicating... ...standards; eliminating waste; providing member service by acknowledging the member and...Hourly payMinimum wageFull timeTemporary workPart timeImmediate startFlexible hoursWalmart
Minneapolis, MN4 days ago- ...Overnight Member Service Representative Planet Fitness is one of the largest and fastest-growing franchisors and operators of fitness centers with over 2,600 clubs and growing! Its mission is to provide a high-quality experience in a welcoming, non-intimidating environment...Full timeShift workNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Associate Member Services Representative. Be the first to apply!
Related searches
- social impact associate Minneapolis, MN
- records management associate Minneapolis, MN
- distribution center associate Minneapolis, MN
- associates degree in criminal justice Minneapolis, MN
- junior associate attorney Minneapolis, MN
- selling associate Minneapolis, MN
- center associate Minneapolis, MN
- asset management associate Minneapolis, MN
- media associate Minneapolis, MN
- senior associate attorney Minneapolis, MN