Manager, Network Engineering

Job Family IT - General About Us At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there. Who We Are We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life. Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them. We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms. What We Do Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs. Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com. Job Description Summary Manages enterprise network engineering operations and a team of network engineers/technicians responsible for reliable delivery of enterprise network services, including data center, campus/office, wireless, cloud connectivity, perimeter/security platforms, and circuits. Accountable for operational performance, service reliability, vendor coordination, workforce planning, and budget management for assigned network services, ensuring effective execution of incident, change, problem, and continuous improvement processes. Job Description Responsibilities: Manage and develop a team of network engineers/technicians, including hiring support, onboarding, coaching, performance management, talent development, succession planning, and workload prioritization. Provide technical direction and decision-making for complex troubleshooting, implementation, and operational support across data center, WAN/Internet, cloud connectivity, wireless, load balancing, firewalls, and circuits. Own operational performance for network services, ensuring service levels, resiliency, risk controls, and processes are followed for incident, change, and problem management, including after-hours/on-call coverage as applicable. Oversee planning and execution of network changes and project work, including prioritization, risk assessment, change documentation, stakeholder communications, implementation oversight, and post-change validation. Lead problem management and continuous improvement by identifying recurring issues, sponsoring root-cause analysis, and driving corrective actions to improve availability, reduce MTTR, and strengthen operational maturity. Maintain accurate network documentation (diagrams, runbooks, standard configurations) and ensure operational readiness for new services and deployments. Coordinate with peer IT teams (security, server/platform, service desk, application teams) and external providers to deliver solutions and resolve cross-domain incidents. Manage vendor relationships for network services, incidents, renewals, and service requests; track deliverables, escalate service concerns, and ensure provider performance supports business needs. Own budget planning and management for assigned network services, including forecasting hardware, software, circuits, support contracts, renewals, and other operating expenses; monitor spend, identify risks or savings opportunities, and support purchase processes per policy. Qualifications Bachelor’s degree in computer science, information systems, or related field (or equivalent experience). 7+ years of progressive experience in enterprise network engineering/operations (LAN/WAN, routing/switching, wireless, firewalls, load balancers, and circuit/provider management). 3+ years of people leadership experience, including performance management, coaching, workforce planning, and coordinating operational coverage. Demonstrated experience with change control and operational processes (incident, problem, and change management), including clear communications and documentation. Experience managing budgets, forecasts, renewals, vendor contracts, or operating expenses for technology services. Strong troubleshooting skills across multi-vendor environments and the ability to lead technical resolution during high-severity incidents. Preferred Strong customer focus; clear communicator who can translate technical issues into impact, status, and next steps for both technical and non-technical audiences. Hands-on experience with cloud/hybrid networking concepts (e.g., connectivity, segmentation, remote access) and network monitoring/observability tools. Experience driving operational improvements (automation/scripting, standardization, runbooks) to reduce toil and improve reliability. Experience identifying cost optimization opportunities while maintaining network reliability, resiliency, and service quality. Experience managing diverse and global teams. Working Conditions

• Office environment
• Support after-hours and on-call operational coverage as applicable.

Compensation: The Salary for this position generally ranges between $128,000-$155,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law. Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. This is a hybrid position requiring three days in office per week in our Denver or Cedar Rapids hub location. Relocation assistance will not be provided for this position. This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request. What We Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits Competitive Pay Bonus for Eligible Employees Benefits Package Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program Back-Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Inclusion & Diversity We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women. To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all. Giving Back We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work. Transamerica’s Parent Company Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. * As of December 31, 2023