Executive Administrator, Stanford Medicine Center for Improvement

The Stanford Medicine Center for Improvement (SMCI) is a pioneering, cross-institutional center inclusive of all members of the Stanford University School of Medicine, Stanford Health Care, and Stanford Medicine Children’s Health. Launched in 2019, SMCI’s mission is to “become the best at getting better” by advancing the science of improvement in healthcare, nurturing talent, and driving measurable value for patients. As SMCI Executive Administrator, this executive position will organize and provide leadership for initiatives that improve safety, quality, and value across Stanford Medicine. The role requires on-site presence five days per week for the first three months; after that a hybrid schedule may be considered based on performance, operational needs, and department approval. Responsibilities Oversee the management of SMCI staff and affiliates—technically, operationally, and administratively—including planning and directing SMCI activities; monitor projects for timely completion and quality. Organize and lead SMCI performance improvement activities and training. Oversee planning, execution, and integration of initiatives and activities related to SMCI operations and goals. Lead and/or collaborate in program management of SMCI operations including the Advanced Course in Improvement Science, annual Lean Healthcare Academic Conference planning, SMCI Quality Symposium, SMCI Lecture Series, SMCI newsletter, SMCI website, SMCI-related grant programs, and SMCI membership. Assess processes to reduce rework, improve quality, improve efficiency, increase revenue, and/or improve the ability to deliver desired services or outputs within SMCI programs and activities. Oversee SMCI educational programs and convenings, including planning, execution, and evaluation for improvement opportunities. Provide direction and oversight to SMCI collaborators to execute on SMCI strategic direction. Develop and maintain local and national contacts and collaborators in healthcare improvement to grow the center’s reputation and national impact. Other duties may also be assigned. All members of the Department of Pediatrics are engaged in continuous learning and improvement to foster a culture where diversity, equity, inclusion, and justice are central to all aspects of our work. The Department collectively and publicly commits to continuously promoting anti-racism and equity through its policies, programs, and practices at all levels. Stanford University provides pay ranges representing its good faith estimate of what the University reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as scope and responsibilities, qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs. The pay range for this position in the California Bay area is $225,048.00 to $265,631.00 annually. Desired Qualifications Master’s degree in Science, Engineering, Accounting, Finance, Business, or other related field preferred. Demonstrated track record of successful healthcare improvement leadership and program building. Ability to facilitate strategic visioning through to execution. Education & Experience (Required) Bachelor’s degree in Science, Engineering, Accounting, Finance, Business, or other related field. 10 years of progressively responsible, relevant process improvement leadership experience or equivalent combination of education and experience. At least 5 years of experience leading complex projects. At least 2 years of direct supervisory experience. Knowledge, Skills, and Abilities (Required) Mastery and experience in process improvement best practices and techniques, Lean Six Sigma, and project management in a structured project environment. Experience modeling business processes using a variety of tools and techniques. Ability to work with little or no direction in environments resistant to change. Exceptional communication skills, including written and verbal presentation at all organizational levels. Excellent influence management skills for senior management and key stakeholders. Ability to work across multiple, distributed, siloed functional groups. Enterprise-wide vision with attention to critical details and ability to deal with ambiguity. Strong aptitude for understanding organization operations and culture and related functional capabilities of implemented enterprise applications (custom and off-the-shelf). Strong proficiency in Microsoft Office, Google Suite, and software applications involving dynamic models and process flows. Expert facilitation of training sessions, one-on-one, or group sessions. Certifications & Licenses Lean/Six Sigma Black Belt Certification or other recognized change/process certification. Physical Requirements Constantly perform desk-based computer tasks. Occasionally stand, walk, use a telephone, lift, carry, push, and pull objects that weigh up to 20 lbs., write by hand. Rarely perform tasks above shoulder height, kneel/crawl, climb, twist, bend, stoop, squat, or grasp forcefully. Sort and file paperwork, operate foot and or hand controls, lift, carry, push, and pull objects that weigh between 21 to 40 lbs. Working Conditions Travel locally, around campus. Occasionally work evenings or weekends. The University will provide reasonable accommodation to employees with a disability who require accommodation to perform essential functions of the job. #J-18808-Ljbffr Stanford University