Parts Customer Care Rep

Select how often (in days) to receive an alert: Create Alert Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties Answer and process incoming parts calls from customers and service technicians. Pull orders, receive and put up stock. Order parts and develop relationships with Crown factory and outside vendors. Enhance customer retention by monitoring customer satisfaction with parts support and by responding to customer concerns/requests. Maintain direct contact with current and prospective customers. Process paperwork. Inventory control to include cycle counts of stockroom, vans and customer consignments. Minimum Qualifications High school diploma or equivalent Valid driver's license and good driving record Preferred Qualifications Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills Parts or inventory control experience and lift truck industry experience preferred Ability to work in a team environment Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include: Competitive Wages. The anticipated starting pay range for the position is $21 to $23 per hour; however, skills and related experience will be taken into consideration, Health/Dental/Vision/Prescription Drug Plan with a company contribution to each, Health Savings Accounts and Flexible Spending Accounts, 401K Retirement Savings Plan:Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings, 9 Paid Holidays, Paid Vacation accrued at a rate based on length of service and position, 24 Hours of Personal Leave per anniversary year, Birthday Pay for Non-Exempt employees, Tuition Reimbursement up to $5,250 per calendar year. EOE Veterans/Disabilities Job Segment: Outside Sales, Customer Service Representative, Warehouse, Customer Service, Sales, Manufacturing #J-18808-Ljbffr Crown Equipment Southeast Asia