Sales Account Leader/Customer Service Representative

Position Summary The individual in this position aids in the preparation of contractual provisions and the administration of contract proposals. Additional functions performed include the adherence to master plans and schedules, and the development of solutions to current problems. Primary Duties & Responsibilities Other duties may be assigned. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of Company policies and procedures related to job safety, including safety rules and regulations. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable Company policies and procedures. In the event of uncertainty or lack of knowledge of Company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Liaison with customer sourcing. Coordinates customer shipping requirements with certified scheduling reports. Responsible for maintaining customer demand in Wyman Gordon ERP system (dates, quantities, shipping addresses, etc). Preparing bids and negotiating specifications and contractual provisions. Coordinate and monitor the scheduling, pricing, and technical performance of company programs. Sets up new account information and resolves customer issues/problems. Responsible for ensuring customer adherence to contract terms and conditions. Performs additional tasks as required. Work with different levels of personnel within an organization to analyze and solidify an overall contract strategy. Required Skills Excellent communication skills. PC/Symix/Syteline skills. Self-directed and works well in a matrix organization. Attention to detail and the ability to spot errors and inconsistencies Ability to work with a team at all levels of an organization Experience & Education Bachelor’s degree required. Four-years related work experience. Familiarity with standard cost concepts, practices, and procedures within a particular field. US Citizenship or Perm Residency is required due to government military contracts Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, extreme heat, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. Shultz Steel LLC is an equal opportunity employer. The company's policy and practice is to provide equal employment opportunities and to assure those opportunities, without regard to age, sex (including pregnancy, childbirth, breastfeeding or related medical conditions, gender, race, color, creed, national origin, ancestry, sexual orientation including gender identity or gender expression, religion, (including religious dress and religious grooming), mental or physical disability, legally protected medical condition, genetic information, marital status, military or veteran status, reproductive decision making, or any other status protected by applicable local, state or federal anti-discrimination laws. #J-18808-Ljbffr Precision Castparts