Desktop Administrator

Desktop Administrator Opportunity

Are you the go-to problem solver when technology doesn't cooperate? Do you thrive in a fast-paced environment where no two days are the same? Do you enjoy troubleshooting issues, optimizing systems, and creating a seamless experience for end users? If the answer is "Yes!" then we have an exciting opportunity for you. We are ARCO, a family of construction companies.

We are seeking a proactive and service-oriented Desktop Administrator to support and enhance our Windows-based and cloud-connected environment. In this role, you will be responsible for managing end-user devices, supporting identity and access through Azure Active Directory, and ensuring devices remain secure and compliant using tools like Microsoft Intune.

As a Desktop Administrator, you will serve as a key partner to employees across the organization—resolving technical issues, streamlining device management, and continuously improving the end-user experience. You'll play a critical role in maintaining operational efficiency, supporting a modern workplace, and helping drive forward our evolving IT environment.

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a best place to work. Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.

• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401k
• Tuition reimbursement for associates
• Scholarship for associates' children up to $28,000 per child
• 1-month paid sabbatical after every five years of employment, plus $5,000 for travel
• 1-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO, our first core value is to treat people fairly and do the right thing. We are committed to building and sustaining a culture that supports diversity and inclusion. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment.

From recruiting, training, and hiring practices to selecting our subcontractors, we understand that diversity of all those involved in the construction process enhances our ability to deliver the best solutions to our customers. We hire the best and the brightest from across the country – constructing a team of experts in architecture, design, engineering, project management, and business services.

A Day In The Life

Endpoint Management & Administration

• Serve as primary administrator of Microsoft Intune across a diverse device fleet including Windows 11 (physical and virtual), macOS, iOS, and Android
• Manage device configuration policies, compliance baselines, and endpoint protection across both commercial and GCC High (secured) environments
• Oversee application deployment, driver updates, and patching through Intune and Windows Update for Business
• Maintain device provisioning policies and procedures via Microsoft Autopilot, supporting the full device lifecycle from provisioning through retirement

Identity & Policy Management

• Manage device and group objects within Microsoft Entra ID
• Administer Group Policy for on-premises environments while participating in the ongoing transition to cloud-native Intune policies for cloud-joined endpoints

Third-Party Platform Administration

• Manage PatchMyPC for third-party application update deployment and quality assurance
• Administer Apple Business Manager to streamline iOS device provisioning in the corporate environment
• Maintain PrinterLogic for cloud-based printer driver deployment and configuration management; collaborate with the Support team and vendors on escalated printer and copier issues

Collaboration & Customer Experience

• Act as the escalation point for the wider IT Support team on complex endpoint issues, providing timely communication around troubleshooting steps, workarounds, and ongoing issue status

Reporting & Documentation

• Produce regular reporting on device compliance, patching metrics, end user experience, and inventory details using Microsoft Excel and Power BI
• Maintain accurate, up-to-date documentation for systems, processes, and troubleshooting procedures

Necessary Qualifications

• 2–5+ years of experience in endpoint administration and desktop support, with strong hands-on expertise in enterprise Windows 11 environments (2000+ devices)
• Demonstrated experience administering Microsoft Intune, including device configuration, compliance policies, application deployment, and security baselines; Proficiency managing identities, devices, and groups within Microsoft Entra ID
• Experience with Microsoft PowerShell to support remediations & application deployment for endpoints
• Experience managing mobile endpoints across iOS and Android platforms, as well as supporting macOS devices
• Working knowledge of Group Policy and traditional Active Directory environments; Familiarity with the Microsoft 365 ecosystem, including Exchange Online, Teams, and OneDrive
• Understanding of core networking fundamentals including DNS, DHCP, TCP/IP, and VPN; Experience supporting and troubleshooting printer and copier environments
• Proven ability to act as a technical escalation point for end-user support teams, with strong troubleshooting and communication skills
• Ability to maintain clear documentation and effectively communicate technical information to both technical and non-technical audiences

We are proud to be one of the fastest-growing, privately-owned companies in America, celebrating over 30 years of experience as design-build experts. We have completed over 6,550 design-build projects nationwide. We ranked #6 on ENR's Design-Build Firms list and #29 on ENR's Top 400 Contractors list of 2025. Most importantly, our clients like us, trust us and want to do business with us. We are looking for people with the same enthusiasm, passion, and respect for the hard work that brought us to where we are today. Are you a person that can make a difference at ARCO? If the answer is, "Yes!" we look forward to meeting you.

ARCO does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from ARCO's Human Resource team. Pre-approval is required before any external candidate can be submitted. ARCO will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers. Agencies must have a fully executed vendor agreement in place as well as written approval to submit candidates from an ARCO TA Manager for a specific position before submitting candidates. #LI-KL1 #LI-Onsite

Legal Disclaimer: EOE, including disability/vets