IT Customer Support Analyst
CoxHealth
Facility:Chase Building: 303 E Republic Rd, Springfield, Missouri, United States of America, 65807Department:1709 IT Service DeskScheduled Weekly Hours:40Hours:8:00 AM - 4:30 PMWork Shift:Day Shift (United States of America)CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence:Named one of Modern Healthcare’s Best Places to work five times.Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.Acknowledged by Forbes as one of the Best Employers for New Grads.Healthcare Innovation's Top Companies to Work for in Healthcare (2025).BenefitsMedical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)For a comprehensive list of benefits, please click here: Benefits | CoxHealthJob Description:The Information Technology Customer Support Analyst will be responsible for providing technical support to end-users of IT systems and applications. The role involves diagnosing and resolving technical issues, providing guidance and training to end-users, and ensuring that all issues are resolved in a timely and effective manner. The Information Technology Customer Support Analyst will also be responsible for documenting support requests and maintaining accurate records of support incidents.Education:Preferred: Associate's degree in Computer Science, Information Technology,Experience:Preferred: 1 year of experience in IT customer support, with a focus on end-user support and troubleshooting.Skills:Basic understanding of commonly used operating systems (e.g., Windows, macOS) and software applications.Strong communication skills, empathy, and patience to effectively assist end users with technical issues.Ability to diagnose and resolve simple technical problems such as password resets and basic software issues.Ability to effectively document support request and solutions for future reference.Licensure/Certification/Registration:N/A #J-18808-Ljbffr
- ...Overview The IT Support Analyst helps end-users resolve issues with computer hardware or software. This position responds to user inquiries... ...writing or verbally; phone skills. Ability to provide excellent customer service to end users. Willingness to perform research and...SuggestedWork at officeLocal areaFlexible hours
- ...collaboration, and excellence, then we’d love to meet you. Our Technical Support team for SmartPay Products is seeking a dedicated Technical... ...troubleshooting. In this role, you will deliver exceptional customer service through inbound phone calls and online chats, ensuring...SuggestedWork at officeLocal areaRemote workMonday to FridayWeekend work
- ...Find your calling at Mercy! The Lab Support Technician (LST I) is part of the provider care team acting in a support capacity for reports... ...support. The LST I will be required to exhibit excellent customer service skills in line with the Mercy Signature Service with all...SuggestedFull time
$56.8k - $89.5k
...Technical Support Engineer, II General information Press space or enter keys to toggle... ...a strong commitment to excellence, a customer-centric mindset, and a self-motivated approach... ...hands-on work or academic training, in IT, or experience working in a financial...SuggestedFull timeTemporary workH1bWork at officeLocal areaRemote work- ...Description POSITION DESCRIPTION Desktop Support Technician Department: Information... ...troubleshooting, incident documentation in the IT ticketing system, and resolution of... ...Demonstrated commitment to delivering high-quality customer service to internal stakeholders. •...SuggestedFull timeWork experience placementWork at officeLocal areaRemote workAll shiftsShift workAfternoon shift
- ..., 65807 Department 1705 IT End User Work Schedule 40 hours per week, Day Shift (United States of America) Job Description The IT Field Support Technician provides technical support for end‑user hardware and software needs, including project‑based support onsite. The position...Work experience placementDay shift
$18 - $20 per hour
...Wonders of Wildlife National Museum & Aquarium as a Full-Time Life Support Systems Technician in Springfield, MO, where every day brings... .... Collaborate with a dedicated team of professionals in a fun, customer-focused environment that emphasizes high performance and a...Hourly payFull timeFlexible hours$34.32k - $37.5k
...to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we... ...do it without you. The iPay Solutions Contact Center Product Support Representatives are responsible for providing unparalleled...Full timeWork at officeLocal areaRemote workWork from homeMonday to FridayShift work- ...Cyber Security, Information Technology, and Managed Services Provider committed to delivering exceptional technology solutions and support to our clients. We are not a staffing firm; our team operates as a long-term strategic partner to our clients. The Systems Administrator...Full timeWork experience placementMonday to FridayShift work
- ...strategy promote the continued growth of our agency. Your diversified marketing shapes our brand's public image and cultivates existing customer relations. Your cross-functional campaigns will expand the value generated by producers, innovate our customers’ experience, and...Work from homeFlexible hours
$47k - $49k
...,000.00 - $49,000.00 / Year Job Category IT Employee Type Full-Time Non-Exempt Contact... ...provide day to day local\remote desktop support, receive inbound calls, answer questions,... ...The candidate will also need to facilitate customer resolution for calls and engage their...Full timeWork at officeLocal areaRemote workAll shifts$45.76k - $47.84k
...United States Base Pay $45,760.00 - $47,840.00 / Year Job Category Information Technology Contact Information Phone (***) ***-**** IT Support Specialist Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time Position Summary The...Full timeWork experience placementWork at officeLocal areaRemote work$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hours- ..., Missouri, United States of America, 65807 Department 1709 IT Service Desk Scheduled Weekly Hours Hours Work Shift... ...CoxHealth The IT Service Desk Technician provides technical support for end user hardware and software needs. The position provides...Full timeWork experience placementShift workDay shift
- ...of its employees. As one of the largest providers, we help our customers increase the efficiency and sustainability of their storage,... ...then simply get to know us! Position Overview The Controls Support Technician provides onsite technical support for automated material...WorldwideNight shiftDay shift
$16 per hour
Job Description Job Description Get your foot in the door with an established family-first company where you can walk in on day 1 making WELL over minimum wage. We are a community call center that works with a premier vacation club to offer our sales people a great...Hourly payWeekly payMinimum wageFull timePart time- ...HARDY INDUSTRIES in Nixa, Missouri is seeking a skilled technician for I.T. and Telecom support. The role involves a variety of technical tasks such as OS installations, structured cabling, and telecom work across different environments. Applicants should have at least...For contractorsFlexible hours
- ...This Is Not Your Average Tech Job Are you a hands‑on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks...Hourly payFor contractorsImmediate startFlexible hours
- ...HARDY INDUSTRIES seeks skilled I.T. and Telecom technicians in Missouri to support a national client base. The role includes OS installations, structured cabling, and telecom work across various environments. Candidates should have at least 1 year of experience, A+ or...Hourly payFor contractorsFlexible hours
$14 - $18 per hour
...Paid training no license required to start ~ Flexible schedule (Full-time or Part-time options) ~ In-office position with a supportive team environment ~ Full-time employees enjoy: ~ Health Insurance ~ Retirement Plan ~ Paid Time Off (PTO) ~ Advancement...Hourly payWeekly payFull timePart timeWork at officeFlexible hours
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