Deputy Director

Position: Deputy Director

Location: Administrative Office

Reports to: Executive Director

Compensation: $185,000-$195,000, commensurate with experience. This is a full-time (100% time) exempt staff position, providing a robust benefits package. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, wellness stipend, 16 paid holidays, 3 floating holidays, paid sick leave, generous vacation, Summer Recess, Winter Recess, Restorative Recess, sabbatical leave, and 401(K) with employer matching.


To Apply: Applications accepted until position is filled. Ideal start is mid-June to start of fiscal year in July. Please submit resume and cover letter through:

About the Agency:

Mission Action nurtures individual wellness and cultivates collective power among low-income and immigrant communities to create a more just society. As a multi-issue, multi-strategy organization, we work to improve lives on an individual level as well as affect broader social change by engaging in advocacy and community organizing. We work together across programs to address homelessness, lack of affordable housing, and to support immigrant rights in order to meet the complex needs of our communities and collectively address the root causes of suffering and injustice. To learn more about our organization's model and impact, we encourage you to watch the following video.

Position Summary:

Mission Action is looking for its next Deputy Director to help lead the organization into its next phase of growth and impact. The Deputy Director will work closely with Mission Action's Executive Director to implement the organization's strategy; build and manage systems that promote efficiency and impact; help manage its finances and operations; track progress toward its goals and help to navigate change as necessary. Our organizational culture prioritizes a diversity of lived experiences and perspectives to inform its work and strives to operate internally by the values that drive our mission and vision: Dignity, Solidarity, Resilience, Inclusivity and Redistributed Power.

They will manage Mission Action's systems to support its budgeting, accounting, fundraising, internal communications, and daily operations, and they will support collaboration among the organization's varied and growing programs so they can continue to flourish. The position will ensure smooth operations between external consultants and Mission Action. Their role will involve collaborating with three departments across Mission Action, in addition to the Executive Director. They will supervise the Operations, I.T., and Asset Management, and collaborate closely with the members of the Executive Team and the Senior Leadership Team.

The Deputy Director will focus on continual process and operations improvements, overseeing daily operations, planning, quality control, and monitoring of organizational resources. The director will create sound policies and procedures, develop tracking and reporting processes and tools, and develop information flows. The selected candidate will actively engage direct reports to develop work plans, track progress toward goals, and increase their effectiveness and efficiency of leaders.

The Deputy Director will demonstrate a passion for the mission of the organization, dedication to the community we serve, and will foster excellent community, government, funder, and partner relationships. The position will represent the organization at public engagements, collaborations, and coalitions. It will assist with marketing and increasing the visibility of the organization and its programs, build and maintain key relationships, and support the Executive Director in identifying strategic opportunities.

Responsibilities:

Leadership & Management
• Partner with the ED in essential agency leadership activities, including: finance, administration, fundraising/fund development, programming and organizational planning.
• Serve as Acting Executive Director in the ED's absence.
• Support the ED and Board on strategic leadership and organizational development and alignment that meets our mission and realizes our goal of a more unified agency to better serve our community.
• Identify best practices and optimize operational, finance, fundraising, and administrative systems, processes and policies, reporting, information flow, and organizational planning with an eye toward future needs and budget realities.
• In coordination with the ED, manage high-level agency-wide projects.
• Act as a visible, approachable sounding board/resource to the ED, Executive Team, Department Directors & Program Managers and as necessary, the Board;
• Provide mentoring and coaching to staff in leadership positions in the organization.

Administration
• Ensure compliance with all relevant local, state, and federal laws, regulations, and applicable policies set by the Board and regulators.
• Submit annual filings, including Annual Economic Statement, Business Registration Renewal, Business Tax Declaration, IRS Data Match, etc.
• Ensure completion of annual city monitoring reports, including Citywide Fiscal and Compliance Monitoring.
• Develop and foster relationships with contract managers, government officials, and foundation officers, as needed.
• Lead contract and grant negotiations with funders with support from program managers and members of the finance team; ensure that all funds are disbursed in accordance with contract requirements and donor designations.
• Prepare monthly Board packets, in consultation with the ED.
• As necessary attend bi-monthly Board meetings and other committee meetings, provide reports on agency projects and functions.
• Foster improved collection and use of client and industry data for strategic business decision and storytelling.
• Perform contract reviews and as necessary serve as a liaison to legal counsel in addressing legal issues.

Finance
• Work with ED to ensure proper management and oversight of the organization's finances.
• Manage core agency finance-related projects including:
• The agency's annual budget process, including supporting Department Directors and Program Managers in development of annual program budgets;
• The annual audit, providing necessary reports and documentation to auditors, as necessary; and
• Filing of annual Federal and State taxes.
• Manage bank accounts including creating new bank accounts, adding vendors, checking account balances, making transfers, and stopping payments.
• Supervise agency finance staff and serve as agency point person with finance consultants.
• Participate in the agency's finance team and perform meeting follow-up, as necessary.
• Implement and evaluate effectiveness of new finance-related policies and procedures, including training of staff.
• Review and submit invoices to funders for payment.
• Manage payment schedule using the cash balance report.
• Co-lead finance review with program managers and liaise between program staff and finance consultants when questions arise.

Fundraising & Marketing
• Support the overall implementation of the organization's Fund Development Plan, in consultation with ED & Development Director.
• Participate in annual fundraising engagements, including individual donor campaigns and fundraising events.
• As needed, assist with grant proposals which may include grant writing and data collection.
• Cultivate and steward relationships with funders, individuals, and institutional donors.
• Lead the completion and implementation of the organization's Salesforce database
• Oversee clear communications messaging and presence on the web, social media, public campaigns, and community actions.
• Serve as a primary spokesperson for public events and media.

Other Organizational Duties

• Participate on the agency's Executive Leadership Team, Senior Leadership Team & Strategic Leadership Team and other agency committees, as needed
• Conduct business in accordance with the Mission Action Employee Handbook, exercising sound judgment and serving the best interests of the agency and the community
• Work within the framework of the agency's mission, vision, values, strategic framework, theory of change, and organization's commitment to diversity, equity, and inclusion, restorative justice, trauma-informed work, and language justice.
• Commit yourself to treating each community member with respect and dignity
• Perform other duties as assigned

Qualifications and Experience
• Qualified candidates will be thoroughly committed to Mission Action's mission, vision and values with proven leadership, administration, and relationship management experience.
• Program management experience is desirable in housing/homelessness, workers' rights, immigrants' rights, and/or immigration direct services as well as community engagement and organizing.
• Concrete demonstrable experience and other qualifications include: 10 or more years of experience serving in a Deputy Director role, nonprofit executive management experience or other comparable career experience
• Advanced degree preferred in Public Administration (MPA), Public Policy, Social Work (MSW), Public Health (MPH), Sociology/Psychology or other related field.
• Excellent understanding of nonprofit finance and budget development, understanding of supportive housing finance highly desirable.
• Track record of effectively leading a performance- and outcomes-based organizations, teams, and staff.
• Excellence in developing, implementing, and evaluating agency-wide systems, policies, and procedures.
• An ability to bring strategic thinking, compassion, and persuasion, and to model a collaborative, effective approach in every aspect of this work.
• Proven ability to set and achieve strategic objectives and manage a budget.
• Strong marketing, public relations, and fundraising experience with the ability to engage a wide range of stakeholders and cultures.
• Strong written and verbal communication skills; a persuasive and passionate communicator with excellent interpersonal and multidisciplinary project and facilitation skills.
• Bilingual English/Spanish
• Ability to work occasional nights and weekends as needed.

Mission Action ( is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.