Collections Coordinator

The Cromeens Law Firm, PLLC
Collections Coordinator

Must be Bilingual (English/Spanish)
Location: Houston, TX 77055

Job Description
The Collections Coordinator is responsible for collecting payments owed to our clients by drafting and sending Notices of Intent, Mechanic's & Materialman's (M&M) liens, and related documents to debtors. This role works closely with clients to obtain current information on unpaid invoices, keeps clients updated on notices sent, and conducts research on properties, owners, and general contractors/subcontractors/suppliers. The Collections Coordinator also places collection calls in an effort to recover payment on our clients' behalf. Because lien and collections deadlines vary by state and are often short, accuracy and timeliness in research and drafting are critical to this role.

Duties/Responsibilities:

• Work diligently to meet multiple state filing and notice deadlines (TX, CA, LA, GA, KS).
• Draft notices of intent, liens, and related collections documents.
• Complete property, owner, and contractor/subcontractor/supplier research.
• Make collection calls to debtors on behalf of clients.
• Communicate proactively with clients regarding invoice status and notices sent.

Required Skills/Abilities:

• Good listening and communication skills.
• Patience and stress management.
• Strong organization and time management skills.
• Knowledge of postage/mailing systems.
• Problem-solving and critical thinking skills.
• Reliable transportation.
• Proficiency with Outlook and Microsoft Office.
• Typing speed of 60 words per minute.
• Ability to take direction and work with minimal supervision.
• Must be bilingual (English/Spanish).

Preferred Skills/Abilities:

• Familiarity with Clio or similar case management software.
• Familiarity with construction industry terminology (contracts, payment applications, change orders).

Education and Experience:

• High school diploma required.
• Previous experience in liens and collections preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Salary: Depending on experience.

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Monday to Friday

Ability to commute/relocate:

• Houston, TX 77055: Reliably commute or planning to relocate before starting work (Required)

Language:

• English and Spanish (Required)