Credit & Collections Coordinator

Starting Rate Starting rate: $20 per hour Long-term employment with opportunities for growth Benefits 401(K) Retirement Saving Plan w/ Employer Match Medical, Dental & Vision insurance Tuition Reimbursement Life Insurance Supplemental Medical Coverage Paid Time Off Parental Leave Paid Holidays Employee Assistance Program Position Summary This position is responsible for performing all the administrative work related to the accounts receivable, billing, credit and collections and performing the preparation of the detailed support for each of the accounts. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Geographic Region Applications out of the geographic region for this position will not be considered. Qualifications (Required) Minimum of five (5) years’ experience in accounting, billing, credit, and collections, or an Associate’s Degree in Accounting, Finance and Audit with three (3) years of experience, or Bachelor’s Degree in Accounting with one (1) year of experience (experience in shipping, warehousing, and logistics is a plus). Experience with collection calls and correspondence. Must possess a High School diploma or GED equivalent. Proficient in MS Word, Excel, and Outlook (AS-400, JD Edwards, Sage a plus). Strong attention to detail and possess great verbal, and written communication and interpersonal skills. Must possess strong initiative and the ability to work independently with limited supervision. Possess organizational and time management skills with ability to multitask and prioritize. Ability to think logically, follow procedures, instructions and make sound decisions. Ability to consistently meet deadlines. Must be able to work (flexible hours) extended hours including nights, overtime, weekends, and holidays as required. Qualifications (Preferred) Experience in shipping, warehousing, and/or in the logistics industry. Duties and Responsibilities (Primary) Perform customers credit reviews and maintain customers files. Prepare and send invoices for customers. Responsible for collections, sending statements, etc. Respond to customers inquiries and requests. Respond and support sales and operations requests. Assists supervisor with monthly reporting. Responsible for preparing and reviewing AR Aging reports on a weekly basis, including account maintenance, preparing bad debt reserve, etc. Prepare monthly key performance indicators (KPI’s). Invoice compliance review for accuracy, coding, and enter into the accounting ledger. Assists with customer claims. Perform other duties as assigned. Perform all functions in accordance with operation and safety guidelines. Physical Requirements Candidate may be subject to physicals as required along with other tests as applicable. The employee is regularly required to use hands to finger, handle, or feel. The employee frequently is required to talk and/or hear. The employee is continuously required to sit. The employee is occasionally required to stand and walk; balance; stoop, kneel, or crouch. The employee must occasionally lift and/or move up to ten (10) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Safety Requirements Report safety hazards. Immediately report incidents involving injury, illness, or property damage. Wear protective PPE (Personal Protective Equipment) as instructed or necessary. Comply with all company safety policies, procedures, and rules. Refuse any unsafe task or operation. Participate in safety meetings and training. Be constantly aware of their personal safety and that of their coworkers. Supervision Received and Exercised Receives direct supervision from the Accounting Manager and indirect supervision from the Regional Controller. Does not exercise supervision over any position. Conditions Indoors office and occasionally outdoors - exposed to controlled temperatures in an office environment and occasionally exposed to a non-controlled environment (outdoors) where they may be exposed to all possible environmental factors such as extreme heat, cold, rain, wind and high humidity during day and night shifts. The noise level in the work environment is usually low to moderate. Disability Accommodation We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws. If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email to View email address on click.appcast.io. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. #J-18808-Ljbffr