Box Office Ticket Seller (Part-Time)

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

THE JOB

Hollywood Casino Amphitheater is looking for a Box Office Ticket Seller to assist guests at live events by performing duties such as selling tickets and passes to guests, distributing pre-purchased tickets, searching for lost articles, and assisting guests with venue policies and locating such facilities as restrooms and merchandise.

WHAT THIS ROLE WILL DO

Greet and assist our guests at the Box Office window. Sell tickets for all performances at the venue. Become knowledgeable of all seating charts. Distribute "will call" tickets to patrons on day of show. Coordinate redemption of all promotional tickets (coupons, donation letters, etc.). Examine tickets or passes to verify authenticity, using criteria such as color or date issued. Know how to identify a fake ticket or credential and educate the guest on where to buy authentic tickets. Provide accommodations for guests with special needs both prior to and day of show – this could include offering assistance to someone who uses a wheelchair. Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections. Settle seating disputes or help solve other guest concerns. Refuse admittance to undesirable persons or persons without tickets or passes. Guide guests to closest exits or provide other instructions or assistance in case of emergency. Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow band members at the end of show to close the venue – this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricades, etc. Other duties as assigned.

WHAT THIS PERSON WILL BRING

High School Diploma or equivalent Familiar with Microsoft Office Suite Attention to detail, quality and accuracy Strong relationship building and communication skills Ability to work independently Excellent verbal and written communication skills Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case‑by‑case basis. #J-18808-Ljbffr Dormont Manufacturing Co