Hotel General Manager

We are seeking an accomplished and visionary General Manager to lead the pre-opening and ongoing operations of a luxury destination resort. This executive role will oversee all aspects of development, opening strategy, and operational execution, ensuring the successful launch and long-term performance of the property. The ideal candidate brings extensive luxury resort experience, a strong background in pre-opening environments, and a passion for delivering exceptional, experience-driven hospitality in a destination setting. Key Responsibilities Lead all pre-opening activities including staffing, training, SOP development, and operational setup Partner with ownership, development teams, and brand representatives on project timelines and deliverables Oversee budgeting, pre-opening expenses, and capital planning Establish service standards, brand culture, and operational procedures prior to opening Coordinate FF&E installation, vendor relationships, and operational readiness Executive Operations Oversee all resort departments including Rooms, Food & Beverage, Spa, Recreation, Engineering, Sales & Marketing, and Finance Ensure seamless day-to-day operations post-opening with a focus on luxury service standards Drive guest satisfaction, quality assurance, and brand alignment Develop and manage annual operating and capital budgets Drive revenue strategy, pricing, and positioning in a seasonal mountain market Monitor P&L performance, labor management, RevPAR, ADR, and profitability metrics Implement cost-control strategies without compromising guest experience Sales, Marketing & Positioning Collaborate with Sales & Marketing to position the resort as a premier mountain destination Drive leisure, group, and experiential travel demand Build relationships with local partners, tourism boards, and community stakeholders Support brand storytelling and experiential programming Recruit, develop, and retain a high-performing executive leadership team Foster a culture of service excellence, accountability, and engagement Lead training initiatives aligned with luxury service standards Promote a positive and inclusive workplace environment Guest Experience & Brand Standards Ensure all guest touchpoints reflect elevated, personalized service Oversee VIP experiences and high-profile events Monitor guest feedback and implement continuous improvement initiatives Required Qualifications 10+ years of progressive hotel or resort leadership experience Proven experience as a General Manager or Hotel Manager in luxury resort environments Prior pre-opening experience required (luxury hotel or resort) Strong financial acumen with full P&L responsibility Experience in seasonal or destination resort markets (mountain, ski, or adventure preferred) Exceptional leadership, communication, and organizational skills Preferred Qualifications Experience with luxury brands or independent lifestyle resorts Background in mountain, ski, or outdoor destination properties Experience working with ownership groups, developers, and brand partners Bachelor’s degree in Hospitality, Business, or related field Performance-based bonus program Relocation assistance and potential housing support #J-18808-Ljbffr SkyBridge Luxury & Associates