Facilities Manager

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Key Responsibilities:

PLANNING

• Facilitate the resolution of service delivery issues by working with client sourcing, finance, contractors, and suppliers.

RELATIONSHIP MANAGEMENT

• Manage the relationship with site colleagues, Client and JLL leadership (corporate and site), and service delivery partners.

• Ability to be flexible and work with a diverse team(s)

FINANCIAL MANAGEMENT

• Monitor expenditure, analyze variances and trends, and implement action plans and year-end forecasting results, working in collaboration with JLL CEOs to improve performance.

• Effectively develop financial performance metrics and initiatives working in collaboration with JLL COEs and FM / Site Lead.

PERFORMANCE MONITORING AND REPORTING

• Support efficient and effective practices across the global networks

• Prepare and publish performance reports at agreed intervals

• Indicate divergence from agreed targets and monitor remediation, Highlighting successes and failures

• Lead the development of the KPIs to deliver the right services at the correct costs and quality

• Supporting JLL Center of Excellence and Central Team Functional Leads:

• Participate as a team member, subject matter expert, or team leader as and when required to support Central Team

• Meet timelines and targets set by COE

• Assist divisions/regions with site-level socialization and buy-in as needed

• Support FM with non-standard requests from the Client.

• Support the coordination and management of custodial functions for the site(s)

• Coordinate with local contractors and vendors to repair and maintain the JLL equipment.

• Complete reports and perform other administrative duties as required.

• Bachelor's Degree in a relevant discipline or equivalent industry experience in a management role (5 years minimum).

• Sound track record with a minimum of 5 years of Facility/Project Management experience

• Experience in managing /working with multi-disciplinary teams

• Able to demonstrate a professional career and subject matter expertise within IFM/Soft Services

KNOWLEDGE, SKILLS, AND ABILITIES

• Academically/professionally qualified

• Able to demonstrate you have successfully managed change and been instrumental in it

• Ability to develop services and implement new policies and strategies

• First-class interpersonal skills are required to develop effective relationships throughout the business.

• Proven financial management and analytical skills to ensure the cost-effective delivery of business services across the Client.

• Ability to work under pressure to deliver against deadlines or unexpected changes at client site(s)

• Able to manage and be flexible in a fast-changing environment and communicate positive advantages of change

• Able to translate customer needs into action and meet the needs of the customer

• Able to ensure business continuity and develop appropriate business contingencies

• Able to create and implement the strategy in own work area

• Be visible beyond peers

• Able to create/promote an environment in which JLL core values are valued throughout the organization, leading by example in these values.

• A proven manager, able to develop, motivate and lead teams to delivery of business goals

• Ensure alignment with other JLL Operational business units

• Can advise and influence senior management and colleagues, to ensure high performance

• Able to identify and document best practice procedures relating to own work area

• Detailed understanding of Facilities Maintenance marketplace, particularly the delivery of hard and soft services

• Ability to be able to anticipate, identify and resolve problems in a proactive, constructive, and creative fashion

• Demonstrate sound commercial judgment.

• Proven financial management experience

• Have a track record of sustaining effective relationships with customers and external and internal service providers

• Ability to communicate at all levels

• Excellent knowledge and understanding of customer needs.

• Sound commercial awareness

• Proven experience of bottom-line focus and ability to implement in own work area to demonstrate costs savings and efficiencies

• Understanding of the JLL business and knowledge of business drivers and objectives.

Measurable Objectives

• Safety Compliance

• KPI Compliance

• Client Customer Satisfaction Survey

• Multiple Training Programs

• Management of the CBA represented the grievance and discipline process.

Understanding of Environmental Health & Safety

• OSHA, State, and Local Regulatory Compliance

• HAZMAT (Hazardous Material) Compliance

• Commodity Resource Management

• Environmental Compliance Initiatives

• ISO Compliance

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.