IT Security Engineer II

Exemption Status: United States of America (Exempt) $110,982 - $155,376 - $199,769 “Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors. A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.” This position is not eligible for Sponsorship. MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team! Why join MedImpact? Because our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork. We look for individuals who want to work on a team that cares about making a difference in the value of healthcare. At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution! Job Description The Information Security Engineer II develops, executes, and monitors enterprise-wide information security from policy through implementation across all Security departments including SECOPS, DEVSECOPS and Threat Analytics. This position expands the duties of the Security Engineer I to include direct security support for departments in corporate subsidiaries with identified areas of need which require experienced oversight. This position is required to ensure that business information is secure from unauthorized access, protected from inappropriate alteration, and is physically secure. This “hands-on” position serves as the process owner for all ongoing security activities and is responsible for the protection of the confidentiality and integrity of client, employee, and proprietary business information in accordance with federal/state laws and regulations. Enforcement of and adherence to MedImpact’s corporate policies and procedures is required by all Security team members. Essential Duties and Responsibilities include the following. Other duties may be assigned. Enforces policy and supports security procedures, applications, and systems through the documentation of the resolution of assigned cases that range from simple to complex. Recommends changes to existing security process and procedures. Ability to utilize Endpoint Threat Detection and Response/Hunting toolsets Creates requirements for product evaluations and/or procedures to enhance productivity and effectiveness. Provides direct support to the business and IT staff for security related issues. Drives the delivery of new and upgraded security applications, systems, and workflow. Tests new systems for effective operations. Leads efforts to proactively maintain and improve the automation, reliability, consistency, and the quality of existing IT security tools and environments throughout the organization. Assists in the design, deployment, integration and configuration of security solutions or enhancements to ensure functionality. Ensures the confidentiality, integrity, and availability of data residing on or transmitted to, from, or through the enterprise workstations, servers, application systems, and data repositories. Initiates, facilitates, and promotes activities to create information security awareness. Disseminates and educates users on security policies and practices. Participates in regular security awareness training and updates to ensure consistent compliance with IT Security Policies. Works cross-functionally and interacts with internal business units and stakeholders to support the business’ needs. Using an automated customer case request system, tracks and documents security service requests and completed cases. Participates in daily activities and reporting required for regulatory and contractual information security obligations. Coordinates tasks that are performed within the infrastructure (system administration, network administration, application support, etc.) for security updates and initiatives. Performs analysis, design and development of security features for system architecture. Participates in security incident investigations and provides on-going communication to security management. Identifies root causes of security events and proposes solutions; closes out and documents investigations. Ensures confidentiality and appropriate personnel are involved in the investigation. Maintains up-to-date industry knowledge through formal/informal training, industry associations and research of latest technologies critical to the success of the company’s information security program. Continuously works to identify and improve security solutions to defend the company against data security threats. Apprises and keeps management aware of security issues; handles and/or escalates issues appropriately. Provides guidance/training to less experienced staff. Apprises and keeps management aware of security issues; handles and/or escalates issues appropriately. Provides IT Security consultative support to internal and external clients. Manages IT Security related projects and assignments as assigned. Supervisory Responsibilities No supervisory responsibilities Client Responsibilities This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written). One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience BS/BA and 8+ years’ experience or equivalent combination of education and experience, and 4 years of SME in respective areas Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office Suite. Additional expertise is required in the following: Endpoint Management Experience (BigFix, WSUS/SCCM, Symantec, Trend Micro, etc) Identity and Access Management Certificate Management Patch Management (Windows and Unix) Intrusion Detection and Prevention Security Awareness Training Mobile Device Management EDR (Endpoint detection and response) Web Content Filtering Device Encryption Vulnerability Assessment Tools Firewall and VPN Secure E-mail, Anti-SPAM Webserver applications Web API Service Security Business Continuity (Disaster Recovery) Compliance and Audit (HIPAA, HITRUST, SOC, GovRAMP and PCI a plus) OS Administration (Windows, Linux and Unix) Authentication and SSO Container Security Certificates, Licenses, Registrations Security Certification strongly preferred OWASP, ISSA, ISACA membership a plus Other Skills and Abilities Must have excellent analytical, problem solving and communication skills. Familiarity with SSAE SOC 1 and SOC 2, HITRUST, federal/state security and privacy frameworks, HIPAA, PCI and regulatory requirements for information security. Must be able to work on a team and build good working relationships with team members and internal clients. Must have good understanding of standard policies and procedures for information security. Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to define problems, collect data, establish facts, and draw valid conclusions. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Language Skills Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to respond effectively to the most sensitive inquiries or complaints. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Composure Decision Quality Organizational Agility Problem Solving Customer Focus Drive for Results Peer Relations Time Management Dealing with Ambiguity Learning on the Fly Political Savvy Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic). Work Location This position must work on-site at the San Diego Headquarters for purposes of providing adequate support to internal clients; being available for face-to-face interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as for facilitation of quick and effective decisions through collaboration with stakeholders. Remote work is not an option for these purposes. Working Hours This is an exempt level position requiring the incumbent to work the hours required to fully accomplish job responsibilities and reasonably meet deadlines for work deliverables. The individual must have the flexibility to work beyond traditional hours and be able to work nights, at weekends or on holidays as required. Work hours may be changed from time to time to meet the needs of the business. Typical core business hours are Monday through Friday from 8:00am to 5:00pm. Travel This position requires domestic travel of up to 10% of the time. The Perks: Medical / Dental / Vision / Wellness Programs Paid Time Off / Company Paid Holidays Incentive Compensation 401K with Company match Life and Disability Insurance Tuition Reimbursement Employee Referral Bonus To explore all that MedImpact has to offer, and the greatness you can bring to our teams, please submit your resume to MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California. Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market. MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets. Equal Opportunity Employer, Male/Female/Disabilities/Veterans OSHA/ADA: To perform this job successfully, the successful candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. MedImpact was founded more than three decades ago by a pharmacist and independent drug store owner who saw firsthand how families struggled with the high cost of prescriptions, and how it impacted their lives, financial security, and health. So, he started MedImpact to make prescription benefits understandable and accessible. While we have grown to be one of the leading PBMs in America, we remain as committed to these principles today as we did when it all began.