Service Regulations Management
TEMU
- Native speaker of French/Italia/German/Japanese, etc
- Experiences in online shopping, familiar with e-commerce platforms
- Familiar with the operation processes of customer service
- Fluent in Chinese 1) Responsible for translation and proofreading of text of knowledge bases, service rule processes, etc.
- Collaborate with the whole customer service team, responsible for collecting, researching, and analyzing business-related data, and providing analysis and optimization reports.
- Responsible for user research of target market/country and put forward professional suggestions to help the team optimize rules and processing procedures to raise customer satisfaction rates.
Vacancy posted 17 hours ago
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