PEMCO Agency Insurance Agent

PEMCO Agency Insurance Agent

At PEMCO, we're all about people our customers, our employees, and the community. We're a mutual insurance company owned by our Northwest policyholders. We provide auto, home, renters, and boat coverage. Recognized by Forbes as one of America's Best Insurance Companies in both Auto and Home for 2025, based on customer survey feedback, and by Newsweek as one of America's Greatest Midsize Workplaces 2025. We are consistently recognized for our outstanding customer service, employee expertise, community partnerships, and social impact programs. All of which makes PEMCO a great place to work!

Our social impact programs motivate high achievement by youth in education; build stronger and greener communities; and increase safety at home, on the road, and at play. We're committed to diversity, equity, inclusion, and belonging, and to fostering an inspiring and inclusive workplace. These efforts create and cultivate an environment that builds fairness and understanding, encourages collaboration and flexibility, and celebrates all the ways in which we're different and the same enabling all individuals to achieve their full potential.

We are seeking a PEMCO Agency Insurance Agent to join our community. This is your chance to turn sales skills and service excellence into real influence. As a PEMCO Agency Insurance Agent, you'll connect with members who already trust the PEMCO brand, guide them through important decisions, and deliver Property & Casualty solutions that protect what they've worked hard to build. You'll do this as part of a collaborative team that shares knowledge, supports one another, and celebrates wins togetherbecause the best results never happen alone. Every interaction is an opportunity to create value by earning confidence, strengthening relationships, and driving results without sacrificing integrity. If you want a role where your success matters, your voice is heard, and your work directly helps people worry less and live more, PEMCO Agency is where you belong.

What You'll Be Doing:

• Use Agency management systems to accurately and efficiently document customer correspondence and record policy-related information and customer/prospect data.
• Support outbound sales campaigns as needed.
• Sell new Property and Casualty policies from within PEMCO's office via inbound and outbound channels including telephone calls, email and internet leads to meet sales goals.
• Provide customer service to existing customers, while strategically taking opportunities to cross-sell at appropriate times.
• Accurately explain policy coverages, endorsements and/or limitations and provide consultative advice and solutions to meet the customer needs.
• Demonstrate behaviors consistent with PEMCO's policies, values, code of ethics and business conduct.
• Authentically support the PEMCO Brand and constantly are on the lookout for top talent to join us to achieve our Mission to Worry Less and Live More.
• Other duties as assigned.

What You'll Bring:

• B.A. or B.S. degree or equivalent work experience (Business degree or similar)
• 2 years of experience in a sales and service professional role with increasing levels of responsibility is required
• Property & Casualty or financial industry experience, or previous experience with Applied / EPIC agency management system
• Property/Casualty License
• Business Environment: Has a thorough understanding of our industry, the relevant business landscape, trends in growth and insurance environments; the ability to spot early indicators of change and apply strategies to adapt quickly is required
• Job specific: Skilled proficiency with contact management software applications is required
• Organizational Savvy: Interfaces cross-functionally with both technical depth and business savvy. Understands company goals and objectives; thinks critically about business challenges and resolutions. Demonstrates keen listening and observation skills is required
• MS Office: Skilled proficiency in Excel, Word, PowerPoint, Outlook is required
• Job specific: Success in negotiating, overcoming objections, closing sales and executing standard sales agreements is required
• Sales: Has a proven track record of revenue growth and sales success through negotiation; builds long-term customer relationships for PEMCO
• Customer First: Has a relentless focus on the customer and dives deep into the challenges they face with a strong customer service orientation

Compensation:

The pay range for this role is shown below. Compensation decisions are determined based on an individual's qualifications, job-related knowledge, skills, and experience.

• Greater Seattle area target pay range: $65,669-$80,263. The full pay range is $54,725-$91,208
• Outside Greater Seattle area target pay range: $57,955-$70,833. The full pay range is $48,296-$80,493.

Greater Seattle Area is defined as working within approximately 100 miles of Seattle. Outside Greater Seattle is defined as working approximately 100 miles or more from Seattle.

Benefits:

Regular part-time PEMCO employees working at least 24 hours per week and regular full-time PEMCO employees are eligible to elect coverage under medical, dental, and vision plans for themselves and their eligible family members with generous employer premium cost shares. In addition, as a benefits-eligible employee, you are:

• covered by employer-paid basic life and accidental death & dismemberment insurance policies as well as long- and short-term disability benefit coverages.
• eligible to participate in PEMCO's 401(k) plan, which includes a generous employer match (2 for 1 on the first 6% employee pre-tax and/or Roth deferral, up to federal maximums).

PEMCO provides the following paid leave programs for benefits-eligible employees in their first year of PEMCO employment:

• Vacation accrues at a rate of 10 days for new hires and increases based on a schedule to a maximum annual accrual of 25 days based on tenure.
• Granted four (4) floating holidays immediately upon hire.
• Paid holidays for the eight (8) holidays observed by PEMCO throughout the calendar year.
• Granted up to ten (10) days of sick leave immediately upon hire (pro-rated based on hire date and full-time/part-time status), which is approximately 28 hours more per year than the Washington state-required accrual.
• Paid time off for bereavement, jury duty, and employee volunteering in the community.

Other miscellaneous benefit programs offered by PEMCO include:

• Flexible Spending Accounts.
• Education Assistance Program after one year of service.
• Scholarship program for children of PEMCO employees after one year of service.
• Employee Assistance Program.
• Well-being program.
• Discretionary taxable gifts and gift cards.
• And other Perks & Benefits, including discounts on computer software and hardware, cell phone plans, and rental cars.

Other compensation, depending on role, contributions, and performance, may include:

• Discretionary bonuses.
• Tiered sales commissions and/or incentives (from 5-25% of employee's monthly sales).
• Employee referral bonuses.
• Shift differential pay.

Equal Employment Opportunity:

At PEMCO, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. PEMCO is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or veteran status.

Applicants have rights under Federal Employment Laws:

• Family and Medical Leave Act (FMLA)
• Equal Employment Opportunity (EEO)
• Employee Polygraph Protection Act (EPPA)