Senior Business Systems Analyst

Senior Business Systems AnalystLocation: New Haven, CT, US, 06511 Category: Information Technology Feel Good About Doing Good The Knights of Columbus is a tax-exempt Catholic fraternal benefit society that provides financial security to members and their families through our life insurance, long-term care insurance, disability income insurance, investment and annuity products. Charity is at the core of our missions: our profits are donated to help those in need and to support our faith - $1.73B over the past ten years. While we have many employees who are not Catholic, we follow the Church's teachings in our investment strategies and our employee benefits. As part of our religious mission, we support the pro-life cause by contributing to the March for Life and pregnancy resource centers, we oppose assisted suicide and euthanasia, we are evangelists for the Catholic faith, and we help Christians who are facing religious persecution in the Middle East. We all work together to support our two million members as they volunteer to help others in their parishes and communities around the world. Share Your Talent. Live Your Purpose. We are a growing and purpose-driven community of professionals. Join us to discover how you can meet your goals and ours!The Knights of Columubs seeks an Senior Business System Analyst with experience in supporting HRIS and SAP SuccessFactors including Employee Central. The Senior Business Systems Analyst will solicit, understand, and document the business requirements, processes and workflows developing both written and visual depictions of requirements and process flows. This includes understanding, documenting, and evaluating business processes through interviewing stakeholders. The Sr. business systems analyst elicits, gathers compiles and documents user requirements and translates them into functional requirements for technology solutions with an eye to improving processes and systems, enhancing their sustainability, and delivering maximum return on investment. They perform data analysis, data mapping, and data visualization. They work with the programming and architecture staff in designing solutions based on functional requirements including conducting gap analysis. The Senior Business Systems Analyst must have an advanced understanding off the business, functional, and technical aspects of both the business processes and the systems used within the portfolio they support including integrations points and impacts to other business units/systems.Core ResponsibilitiesEvaluate business processes anticipating requirements, uncovering areas for improvement, and eliciting requirements for change.Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.Conducts data gathering and analysis to develop business requirements and assist in identifying business priorities and recommended timelines.Performs data mapping and data analysis.Creates data mapping and data visualization documents.Prepare business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.Deliver precise functional specifications to include functional hierarchy, workflow, business rules, interface design and definitions, outstanding issues, data analysis, and data mapping to clients and development staff.Conduct gap analysis between application and stated customer requirements and collaborate with Architects and Developers to estimate project impact.Prepare effort estimation including researching and estimating costs of upgrades and relevance of vendor packages.Evaluate release notes for vendor products.Determine impact to current business processes and assist in the business process redesign and documentation as needed for enhancements and revised processes.Perform requirements analysis.Document and Communicate the results of the analysis.Translate business requirements into functional requirements in a clear manner that is comprehensible to developers, project team and business owner(s).Participate in technical design of solutions with programmers, solution architects, and other team members.Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.Develop and utilize standard templates to accurately and concisely write requirements specifications.Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.Select, adopt and adapt appropriate business analysis methods, tools and techniques; selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.Collaborate with stakeholders at all levels, conducting of investigations for strategy studies, business requirements specifications and feasibility studies.Provide leadership, training, coaching, and guidance to junior staff.Provides technical guidance to other team members.Triage and analyze incidents and problems.Provide clear analysis results including business impact.Assist business analyst(s) and test analyst(s) with duties as necessary.On-Call and/or after-hours work required.Skills Qualifications Required:Experience in HRIS, SAP SuccessFactors (including Employee Central), and data visualization toolsExperience working with IT development staff on complex projectsStrong technical backgroundStrong data analysis and presentation skillsAbility to work collaboratively within a team environment to meet deadlinesAbility to handle multiple tasks concurrentlyProven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology developmentExceptional analytical and conceptual thinking skillsAbility to influence stakeholders and work closely with them to determine acceptable solutionsExcellent documentation skillsExcellent oral and written communication skillsExperience creating detailed reports and giving presentationsExcellent planning, organizational, and time management skillsAbility to create systematic and consistent requirements specifications in both technical and user-friendly languageExceptional analytical and statistical skills with the ability to apply them to systems issues and products as requiredExperience in Agile, Waterfall, and Hybrid environmentsEffectively participates in teams and moves the team toward completion of goalsAbility to effectively resolve conflictsSystem/Technical Knowledge:Technical understanding of the digital platform, cloud applications, web services, server-side components and APIsData analysis skills including ability to perform intermediate to advanced SQL queriesExperience in scriptingCompetency in Microsoft applications including Visio, Word, PowerPoint and Outlook.Advanced skills in Excel include formulas, pivot tables, VLOOKUP, and macros.Understanding of REST & SOAP Web Service and how to use SoapUI, REST API clientsEducation Required:BS or BA with emphasis in computer science, information systems or business administration7-10 or more years related work experiencePreferred:Certification of Competency in Business Analysis (CCBA) and/or Certified Business Analysis professions (CBAP)Compensation:The wage range for this role takes into account a broad array of factors that are considered in making compensation decisions, including but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The range below applies as long as the work is performed in Connecticut; the Knights of Columbus reserves the right to adjust the wage range if the position is performed in another location. At the Knights of Columbus, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $98,000 - $166,500.Authorization to work in the United States is required. This position is not eligible for visa sponsorship.Physical Demands:Must be able to remain in a stationary position for a majority of the workday.KofC Cares:Our mission is focused on family and faith, and we support our employees in seeking a balanced life. Employee benefits include:Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules.Professional Development: Certifications, designation, and tuition reimbursement.Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company.Health and Wellness: Short-term disability and term life insurance fully paid for by the company; Up to 12 weeks of Knights of Columbus 1039