Service Technician, Tactical Response Team

Full-time

Tesla

What To Expect
The Tactical Response Team quickly deploys to service centers, End of Line, factory operations, and various locations to handle large backlogs, help with high spikes in workloads, support repair and process improvements, and handle out of standard work in any department at Tesla.
The Tactical Response Technician is a self-starter and motivated individual. We are looking for individuals who excel with a wide variety of technical, process and people development skills. Communication is highly important. Excellent oral and written communication required. A strong will to become a leader through personal development and development of the team.
This position can be based out of anywhere in the US as long as you’re close to a local service center; It does requires regular travel across the US and sometimes globally in support of other service centers, engineering teams, end of line and manufacturing factory operations.
What You'll Do
Performs work in the diagnosis, repair, and service of Tesla electric vehicles just manufactured in our Fremont factory, in the field at service centers, CONUS and OCONUS locationsPerforms diagnosis, and repair on electric power train systems, electrical systems, steering, suspension and even body work for Tesla Roadster, Model S, X, Y and 3Experience and ability to generate field reports of a technical or operational nature, detailed daily record keeping and reportingPerform other related duties as assignedOperation and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipmentProvides high-level technical field support to technicians who are diagnosing, troubleshooting, repairing, and troubleshooting our vehiclesEngage in technical training and coaching to the field by providing the latest diagnosis and repair product changes and information
What You'll Bring
Able to travel 75% of the time3 - 5 years of experience in engineering shop and/or dealer shop environment, 5+ years in the automotive industry preferredASE certifications A1-A8, a plusHybrid experience a bonusCertification to repair A/C systems and handle refrigerantValid driver’s license
Benefits
Compensation and Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program

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Vacancy posted 25 days ago

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