Customer Service Coordinator
Enchanted Horizons Travel
Job Summary
We are looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role focuses on assisting customers with travel-related questions, coordinating details, and maintaining clear communication throughout the planning process.
This is a great opportunity for someone who enjoys helping people and wants to be part of a service-focused travel team.
Key Responsibilities
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Communicate with clients regarding travel inquiries and requests
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Provide guidance on travel options, timelines, and next steps
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Support reservation coordination and follow-up communication
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Ensure accuracy of client information and travel details
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Deliver high-quality service with professionalism and care
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Follow company processes and service standards
Qualifications
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Excellent written and verbal communication skills
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Strong organization and time-management abilities
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Self-motivated and comfortable working remotely
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Detail-oriented and customer-focused mindset
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Customer service, administrative, or hospitality experience preferred
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Interest in travel is beneficial
What We Offer
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Comprehensive training and ongoing mentorship
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Flexible remote work options
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Part-time or full-time opportunities
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Career growth within the travel industry
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Positive, team-oriented culture
Vacancy posted 3 days ago
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