Logistics Coordinator

Job Title: FTZ On-Site Coordinator

Duration: Direct Placement

Onsite: Melbourne, FL (Near Melbourne Regional Airport, 32935)

Openings: 1

Pay Rate/Bill Rate: $65,000-$85,000

Shift Time: Standard business hours 8-5 but will be customer depended at times

Interview Times: will be given upon resume review

Job Description

Seeking an FTZ On-Site Coordinator to serve as the primary onsite resource at a customer's Foreign Trade Zone (FTZ) facility. Working under the direction of the Miami Customs Brokerage department, this individual will support daily FTZ operations, customs transactions, compliance activities, reporting, and record keeping. The Coordinator will act as a key liaison between the FTZ Administrator, Customs Brokerage team, customer stakeholders, and government agencies while ensuring adherence to customer SOPs and key performance metrics.

Required Skills and Experience

• 1-5 years of experience in FTZ operations, Customs Brokerage, or Import/Export Trade Compliance
• Knowledge of the global logistics industry
• Strong understanding of customs brokerage processes and systems
• Knowledge of Incoterms and international trade regulations
• Proficiency with Microsoft Office applications, especially Excel and Word
• Strong verbal and written communication skills in English
• Customer-focused mindset and relationship management skills
• Strong organizational, problem-solving, and time management abilities
• Ability to work independently while maintaining communication with remote leadership
• Prior FTZ experience or working knowledge preferred

Key Responsibilities

• FTZ Transaction Management: Ensure timely and accurate processing of FTZ transactions and maintain compliance with customer and regulatory requirements.
• SOP Compliance: Follow all customer standard operating procedures and support achievement of key performance indicators.
• Data Management: Perform accurate and timely data entry within Expeditors systems and the FTZ Inventory Control & Recordkeeping System (ICRS).
• Customer Support: Respond to customer requests, support retention efforts, and align operations with customer initiatives.
• Cross-Functional Coordination: Collaborate closely with FTZ Administrators, Customs Brokerage teams, and internal stakeholders to support daily operations.
• Compliance & Reporting: Maintain records, monitor compliance activities, review exception reports, and escalate issues when necessary.
• Inventory Reconciliation: Assist with reviewing inventory discrepancies and provide support for resolution efforts.
• Relationship Management: Build and maintain strong working relationships with customers and governmental customs organizations.
• Issue Resolution: Monitor transaction flows and system interfaces between brokerage and FTZ platforms, escalating issues promptly when identified.
• Continuous Improvement: Proactively communicate regulatory changes, policies, and operational improvements to ensure ongoing compliance and efficiency.