Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2023 and currently includes a small but mighty team — myself, one full-time team member, one part-time team member, and an intern. Before opening my own office, I spent three years as a team member at my dad’s State Farm agency, where I gained invaluable experience and discovered my passion for helping customers protect what matters most.

Our office is very active in the community and regularly participates in local events — staying connected and giving back are at the heart of what we do.We offer a supportive and rewarding environment with great perks, including a 401(k), a health stipend, and reimbursement for a gym membership (up to $100 per month). I also enjoy treating the team to lunch or surprise snacks as a way to celebrate wins and keep the energy high.

Our office culture is warm, motivated, and team-oriented. I’m looking for someone who’s a quick learner, a self-starter, and takes real ownership of their work — someone who brings compassion, empathy, and a positive attitude to each interaction. If you’re looking for a place where your effort is noticed, your growth is supported, and every day brings something new, you’ll fit right in here.

ROLE DESCRIPTION:
Alex Rabb - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.