(USA) Store Manager - Supercenter

Position Summary Develops, communicates, and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and hourly associates in facility operations, merchandising, and company direction. Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges. Requires ongoing proactive recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition, and belonging mindset across multiple levels of the organization. Responsibilities Upholds the company’s Open Door Policy in a dynamic multifaceted environment by meeting with associates, listening to concerns, researching issues, leveraging necessary resources for complex time‑sensitive requests, reviewing company policies and procedures, teaching and driving consistency in responsiveness and resolution across managerial levels, and providing resolution for associates. Proactively seeks out associate comments and concerns by meeting with associates in their work areas. Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues, effectively navigating an environment with challenging compliance requirements and high levels of necessary controls, developing and maintaining relationships with federal, state, and local officials, holding hourly associates and managers accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies, and providing direction and guidance on executing company programs and strategic initiatives. Initiates, directs, and participates in community outreach programs in a high-visibility, potentially high‑profile, and dynamic environment with the possibility of significant media attention requiring ongoing engagement and a high interface with the community and corporate. Encourages and supports associates and managers in serving as good members of the community, establishing and maintaining relationships with key individuals and groups in the community and media, presenting the company’s perspective to various external organizations, following the company’s media guidelines, navigating organizational resources and barriers to autonomously and effectively respond to challenging media requests, and championing company‑sponsored programs, events, and sustainability efforts to associates, customers, and the local community to emphasize the facility as part of the community. Drives the financial performance of the facility by ensuring that sales and profit goals are achieved, maintaining a strategic holistic and analytical business perspective, anticipating and accounting for key performance indicators, executing process improvements and productivity tools, leading the management team in controlling expenses to ensure they are indexed to sales, interfacing with market teams to drive margins and increase sales, developing and implementing plans to correct any deficiencies in financial performance, overseeing the creation of budgets, and leading the analysis of economic trends and community needs for budget forecasting. Models enforcement and provides direction and guidance to hourly associates and managers within a highly challenging labor environment—for example, significant recruitment and engagement issues, high turnover, and proper customer service approaches and techniques to ensure customer needs, complaints and issues are successfully resolved within company guidelines and standards. Drives sales in the facility by accounting for multiple dynamic indicators—such as external environment, merchandising, customer and associate base, replenishment, sales windows, ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, and in stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs. Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Store standards and standard operating procedures, creating an engaging environment within the Academy Store, and integrating Academy associates in leadership and store meetings and activities that support associate engagement in the overall facility. Engages trainees during their store assignment, provides job shadowing opportunities, acts as a culture champion, engages customers within the Academy training format, and maintains a high level of customer service within the facility, serving as a visible operations champion in the Academy program. Provides overall direction by analyzing business objectives and customer needs, developing and communicating building support for and implementing business strategies, plans, and practices, analyzing costs and forecasts, and incorporating them into business plans, determining and supporting resource requirements, evaluating operational processes, measuring outcomes to ensure desired results, identifying and capitalizing on improvement opportunities, promoting a customer environment, and demonstrating adaptability and sponsoring continuous learning. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps, recruiting, selecting, and developing talent, supporting mentorship, workforce development, and succession planning, and leveraging the capabilities of new and existing talent. Minimum Qualifications Bachelor’s Degree and 2 years general management experience, including financial accountability; and 4 years supervising at least 50 non‑exempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination. Or 4 years general management experience, including financial accountability; and 4 years supervising at least 50 non‑exempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination. For facilities that sell firearms, acknowledgement that the position requires successful completion of a firearms‑specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state‑specific requirements, acknowledgement that the position may require a current state‑issued Certificate of Eligibility. Effective January 26, 2019: requires successful completion of all job‑required trainings and assessments. Preferred Qualifications Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Experience as a Store Manager in a low‑complex store; or 1 year as Store Manager in a medium‑complex store; or 2 years as Store Manager in a high‑volume retail store; and running a fresh or dry grocery area. Benefits Competitive pay and performance‑based bonus awards. Health benefits: medical, vision, and dental coverage. Financial benefits: 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits: PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits: short‑term and long‑term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more. Live Better U: Walmart‑paid education benefit program for full‑time and part‑time associates, covering courses from high‑school completion to bachelor’s degrees, including English Language Learning and short‑form certificates; tuition, books, and fees are completely paid by Walmart. Annual salary range: $110,000 – $170,000 and additional compensation such as annual or quarterly performance bonuses. Additional compensation may include Regional Pay Zone (RPZ) based on location, Complex Structure based on external factors, and State Pay Differential to meet legislative requirements. Primary Location 4810 LAPALCO BLVD, MARRERO, LA 70072‑4382, United States of America. Policy Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. #J-18808-Ljbffr Walmart Inc.