Retail Design Operations Manager

Job Title

Required Skills & Experience Bachelor's degree in Business, Operations, Marketing, Design or a related field Retail industry experience preferred; retail environments and programs (store design, construction/installations, fixtures & fittings, consumer services) Minimum 8 years' experience in a combination of operations, project management, and production 2 additional years' related experience in lieu of a Bachelor's degree Experience working in a large, global environment, on complex, high visibility projects with large budgets and brand and/or commercial impact Experience navigating a highly matrixed organization Experience building relationships, interacting with all levels of leadership Excellent written and verbal communication and presentation skills High profile communication experience Experience managing project budgets, in part, in support of the overall budget management.

Job Description

Oversight of large scope, multi-faceted, cross functional projects and bodies of work including design schedule management (from project start-up to design development to construction/fabrication and potential instals), budget management, project communications, workflow and resource management. Manages professional employees (internal teams and external vendors/agencies). Provides project planning and process management. Fosters teamwork and builds consensus among design team, partner teams and vendors. Acts as a liaison and advocate between all project participants. Leverages process standards, best practices, and tools while improving on them when needed. Develops and drives innovative thinking and operational excellence that optimizes creativity. Responsible for high-level communication, written and verbal, both internally and externally. Ensures timelines and budgets for all projects are adhered to.