Veterinary Technician

JOB SUMMARY

The Veterinary Technician (VT) is responsible for maintaining excellent patient care and operational productivity by helping the Veterinarian leverage their time and efforts to meet the needs of their clients and patients. The Veterinary Technician (VT) works to relieve the Veterinarian from technical work and administrative detail to achieve greater levels of efficiency in daily practice. Veterinary Technicians (VT) help facilitate and streamline communication from the operating room to the front office staff and most importantly, the client.

RESPONSIBILITIES & DUTIES

• Assists the Veterinarian in medical, surgical, and dental surgeries, including preparing clients for surgery by assisting in the administering of anesthesia and properly restraining the animals as needed for examination and treatment
• Effectively administer proper patient triage protocol based on the client and facilities needs and capabilities in a fast paced and effective manner
• Coordinate operational duties that facilitate the work of the Veterinarian, Animal Care Attendant (ACA), and Groomers - all who provide patient care and client service
• Administers proper dosages for vaccines, fluids, oral medications, and injections in accordance with CityVet's policies and as directed by the Veterinarian
• Properly enters in patient notes and Veterinarian medical directives into ezyVet medical chart for all clients
• Collects specimens for laboratory testing, manages samples for in-house and outside lab testing, and ensures that test results are recorded in patient charts for labs including, but not limited to fecal, heartworm, skin scrapings, urinalysis, fungal cultures, and blood draws
• Preforms and assists with administering radiographs, EKGs and EEGs
• Monitor patient health, physically and behaviorally, and rapidly identify any issues or changes that may require special action and report the information to the supervisor immediately through properly monitoring the vital signs for all animals under the care of the clinic for hospitalization
• Complete technician-booked appointments, walk-ins, and work-ins, including recording observations/treatment plans in the patient files, and performing medical treatments under doctor supervision
• Admit and discharge patients under the advice and plan of care drawn up by the Veterinarian and communicated to the client through client education, both written and verbal, on proper wound care, wellness protocol, vaccination expectations, illness, medication dosage, the purpose of the medications prescribed, and what to expect in the coming days after a surgery
• Prepare and present treatment estimate to the client and properly invoice the client once the plan of care is agreed upon and documented in the patients' chart
• Refill all prescriptions as approved by the treating Veterinarian in a timely manner and properly store them until they are retrieved by the client
• Maintain an appropriate inventory of all medical supplies as determined by the inventory control system in all exam rooms and surgery areas
• Support the Veterinarian and Veterinary Technician (VT) Team as needed and maintain a positive and cooperative relationship with other facility staff
• Maintain facility and surgery areas are sanitized and cleaned as outlined by the CityVet policies and procedures
• Facilities & Equipment Officer
• Complete all tasks assigned by supervisor

CAREER DEVELOPMENT

Opportunities for career advancement include, but are not limited to:

• Veterinary Technician Lead
• Certified Veterinary Technician
• Assistant Practice Manage

QUALIFICATIONS & SKILLS

• Unwavering interpersonal skills
• Ability to follow directives and plan of care established by Veterinarian, even if there are differing treatment opinions
• Exudes confidence and decisiveness while practicing
• Displays critical thinking ability and active listening skills
• Strong verbal and written communication abilities
• Extremely detail oriented
• Ability to remain calm and empathetic in stressful/emergency situations
• Maturity, good judgment, and professional demeanor
• Self-driven, takes initiative, working with minimal supervision and direction
• Strong physical stamina to remain on your feet for longer periods of time
• Able to work nights and weekends, as needed
• Availability to work weekends & holidays

REQUIREMENTS

• High school diploma or GED
• Lift 50 lbs to waist height
• Understanding and ability to properly, and safely, restrain animals
• Knowledgeable in veterinary medical terminology and medication
• At least 1 year of veterinary industry experience
• Frequent standing, bending, walking, lifting, carrying, and reaching
• At least 18 years of age at the time of hire

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