Patient Service Representative
Mass General Brigham
Patient Registration SpecialistResponsible for providing excellent customer service and efficiently registering patients in a healthcare facility. Collect accurate demographic and insurance information, verifying eligibility, and ensuring compliance with regulatory requirements.QualificationsEssential FunctionsGreet patients and provide a warm and welcoming environment during the registration process.Collect and enter patient demographic information accurately into the registration system, including name, address, contact details, and insurance information.Verify patient insurance coverage, eligibility, and benefits by following established procedures and guidelines.Provide exceptional customer service to patients, family members, and visitors.Respond promptly and courteously to inquiries, provide accurate information, and address concerns or complaints in a professional manner.Assist patients in completing registration forms and explain the registration process.EducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree? NoLicenses and CredentialsExperience in patient registration, customer service, or a related healthcare administrative role. 1-2 years preferredKnowledge, Skills and AbilitiesKnowledge of medical terminology and insurance processes is beneficial.Familiarity with electronic health record (EHR) systems and registration software.Excellent communication and interpersonal skills to interact effectively with patients, families, and healthcare professionals.Strong attention to detail and accuracy in data entry and documentation.Ability to handle confidential and sensitive information with discretion.Proficiency in using office software applications, such as word processing, spreadsheets, and email.Additional Job Details (if applicable)Physical RequirementsStanding Occasionally (3-33%)Walking Occasionally (3-33%)Sitting Constantly (67-100%)Lifting Occasionally (3-33%) 20lbs - 35lbsCarrying Occasionally (3-33%) 20lbs - 35lbsPushing Rarely (Less than 2%)Pulling Rarely (Less than 2%)Climbing Rarely (Less than 2%)Balancing Occasionally (3-33%)Stooping Occasionally (3-33%)Kneeling Rarely (Less than 2%)Crouching Rarely (Less than 2%)Crawling Rarely (Less than 2%)Reaching Occasionally (3-33%)Gross Manipulation (Handling) Constantly (67-100%)Fine Manipulation (Fingering) Frequently (34-66%)Feeling Constantly (67-100%)Foot Use Rarely (Less than 2%)Vision - Far Constantly (67-100%)Vision - Near Constantly (67-100%)Talking Constantly (67-100%)Hearing Constantly (67-100%)Remote TypeOnsiteWork Location300 Granite StreetScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$17.71 - $25.28/HourlyGrade2
$16 - $29 per hour
...Remote Patient Service RepresentativeThis position is remote in Massachusetts. If you are located within commutable distance to the office... ...can be appropriately handled by the Patient Service Representative or if they need to be directed to other team membersCourteous...SuggestedHourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaRemote workMonday to FridayShift workUMR
Quincy, MA3 days ago$17.71 - $25.28 per hour
...advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe... ...93, and route 3. Free parking Patient Service Representative to work with a great team primarily supporting...SuggestedHourly payWork at officeRemote workShift workAfternoon shift- ...Job Description Summary Patient Financial Services Representatives are responsible for ensuring the financial aspect of the patient’s healthcare is handled efficiently and professionally. You will utilize the Epic Billing System to prepare, submit and follow up on...SuggestedFull timeWork experience placementWork at officeRemote work
South Shore Health
Weymouth, MA22 days ago $17.71 - $25.28 per hour
...advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe... ...involvement for Advanced Patient Service Representative role. Key Responsibilities - Support is provided...SuggestedHourly payWork at officeRemote workShift workSpaulding Hospital - Boston and Cambridge
Boston, MA2 days ago$16 - $29 per hour
...number: 2381411 Job category: Customer Services This position is Remote in... ...system of care for adult and pediatric patients at 28 practice locations in eastern Massachusetts... ...handled by the Patient Service Representative or if they need to be directed to other...SuggestedHourly payMinimum wageFull timeWork experience placementLive inWork at officeLocal areaRemote workMonday to FridayShift workUnitedHealth Group
Boston, MA7 hours ago- ...Patient Service Representative IIThis position is remote in MA. If you are located within commutable distance to the office at 1177 Boston Providence Norwood, MA, you will have the flexibility to work remotely as you take on some tough challenges.Explore opportunities...Full timeWork experience placementLive inWork at officeLocal areaImmediate startRemote workMonday to Friday
Genoa Telepsychiatry
Norwood, MA2 days ago $19.52 - $26.28 per hour
...When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. PATIENT SERVICE REP Job Description: Essential Functions Provide medical and surgical office front desk support to Surgical practice....Hourly payWork at officeShift workBeth Israel Lahey Health
Roxbury Crossing, MA3 days ago- ...meaningful difference in the lives of patients across New England. As the region's only... ...excellence in patient care, quality, and service.Our employees are at the heart of... ...for.Full-Time Central IV Patient Service Representative (PSR)New England Life Care is hiring a...Full timeTemporary workWork at officeLocal areaRemote workShift work
New England Life Care
Canton, MA8 hours ago $20.5 - $27.59 per hour
...you're making a difference in people's lives.Job TitleDirects patient access to the practice by answering, screening and processing a... ...tests and procedures. Coordinates availability of professional services for maximum cost effective utilization of staff, space, equipment...Hourly payWork experience placementWork at officeImmediate startShift workBeth Israel Lahey Health
Boston, MA7 hours ago$22.36 - $27.26 per hour
...Ambulatory Services Representative II -UThe incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment...Full timeContract workFixed term contractWork at officeFlexible hoursAya Healthcare
Boston, MA3 days ago$20 - $31.16 per hour
...surrounding neighborhoods. CSHC offers a full continuum of services such as primary care, urgent care, behavioral health,... ...build thriving communities. Position Summary: The Patient Service Representative (PSR I) reports to the Department's Practice Supervisor and...Hourly payWork at officeFlexible hoursCodman Square Health Center
Dorchester Center, MA4 days ago$18 - $32 per hour
...Patient Service RepresentativeOptum is a global organization that delivers care, aided by technology to help millions of people live... ...interdisciplinary coordinated care delivery model, the Patient Service Representative plays an integral role in the support of our patients. As a...Hourly payMinimum wageFull timeTemporary workWork experience placementLive inWork at officeLocal areaRemote workMonday to FridayUnitedHealthcare
Boston, MA1 day ago- ...PM Why Work Here? Join a collaborative orthopedic team that values exceptional patient care, teamwork, professional growth, and a positive workplace culture. Patient Services Representative (Float) Position Summary South Shore Orthopedics is seeking a highly organized,...Full timeTemporary workWork at officeMonday to FridayFlexible hours
- Position Summary Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics...Full timeTemporary workPart time
- ...Job Description Job Description Patient Service Representative – Norwood & Norfolk Locations Eye Care Specialists is seeking a friendly, dependable, and organized Patient Service Representative to join our team. This position will work at both our Norwood and...Full timeTemporary workPart timeWork at officeFlexible hours
Eye Care Specialists
Norwood, MA8 days ago - ...: Busy GI Practice Seeks Experienced Patient Service Representative for a Fast Paced Scheduling Call Center. Gastrointestinal Specialists is a physician owned private practice specializing in Gastroenterology. We are seeking a dedicated professional with a strong...Hourly payFull timePart timePrivate practiceWork at officeMonday to FridayDay shift
Gastrointestinal Specialists
Brockton, MA2 days ago $19 - $22 per hour
...organization, committed to redefining recovery through comprehensive, patient-centered care. Our innovative Medical Rehabilitation Program... ...job duties as assignedQualifications:Excellent customer service skillsPositive attitude and energetic personalityComputer and technologically...Hourly payTemporary workWork at officeFlexible hours- ...Job Description Job Description Description: Position Summary: The Patient Service Representative Lead Team member supports the Practice Supervisor by providing day to day oversight of front desk and patient service operations. This role serves as a lead resource...Afternoon shift
Codman Square Health Center, Inc.
Boston, MA29 days ago - ...DescriptionDepartment SummaryWe currently have an open position for a Patient Experience Representative role. This role works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience...Temporary workRelocation package
- Position Summary Patient Experience Representative (onsite in Weymouth/South Shore location) Monday - Friday. Schedule flexibility is needed to work... ...teaching pediatric hospital in an administrative/customer service capacity. After successful completion of training, the...Temporary workWork at officeRelocation packageMonday to FridayFlexible hoursShift work
$17 - $29 per hour
Job Summary:The Patient Care Representative will contribute to the goals of Shields Health Care Group by Providing exceptional customer service with professionalism, efficiency and accuracy.This is a per-diem role.Job Description:What you will doGreet patients, collect...Daily paidWork at office- ...Job Description Summary The Satellite Patient Representative (PR) is the “first impression” a patient has of Dana-Farber Cancer Institute... ...liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff in accordance...Part time
South Shore Health
Weymouth, MAmore than 2 months ago - ...Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation...Contract workFor contractorsRemote workWeekend workAfternoon shift
- Job Posting DescriptionPosition summaryThe Senior PER ensures an optimal patient experience by monitoring clinic activity, resolving service and scheduling issues, and managing daily schedules. They provide high-level customer service, obtain necessary authorizations, triage...Temporary workWork at officeRemote workRelocation packageShift work
- ...support to the administrative operations of the emergency Department and will work to ensure the best possible patient experience by effectively coordinating services to patients and families. You will demonstrate interest in and ability to departmental and organizational...Full timeTemporary workRelocation packageShift workWeekend work
- ...DescriptionPosition SummaryWorks under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and...Temporary workRemote workMonday to Friday
$20.1 - $28.75 per hour
...Road55 Fogg RoadWeymouth, MA 02190 Department Name: SSH Patient Access Status: Part time Budgeted Hours: 20... ...Health System for care. This role requires exceptional customer service skills, the ability to maintain the highest level for professionalism...Part timeWork experience placementShift workSouth Shore Health
Weymouth, MA3 days ago$20.23 - $24.65 per hour
...Patient Access RepresentativeEnsures that the Emergency Department patient registration and billing information is complete and accurate... ...clinical environment. All team members within Patient Access Services are expected to maintain a Quality Assurance score of 95% or greater...Contract workFixed term contractFlexible hoursBMC Software
Boston, MA3 days ago- ...Patient Accounts Representative | Boston Childrens Hospital Position Summary The Patient Accounts Representative provides positive and effective customer service that supports departmental and hospital operations. This role is responsible for managing patient accounts...Full timeRemote work
Children's Hospital Boston
Boston, MA3 days ago $18 - $25 per hour
...commitment to the health and well-being of our patients and communities. Whether you're a... ...Position Summary: As a customer service expert, you are a liaison for all... ...customer experience. The Patient Access Representative will be expected to accurately collect,...Fixed term contractWork at officeNeighborHealth
Winthrop, MA4 days ago
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