STATE RISK ADJUSTER 5

Salary : $4,099.00 - $8,044.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: ORM 061026 ERG
Department: Division of Administration-Risk Management
Opening Date: 06/10/2026
Closing Date: 6/15/2026 11:59 PM Central


About this Job
The Division of Administration/Office of Risk Management has a vacancy. This job title has an assigned pay grade of AS-617.
This vacant ORM State Risk Adjuster 5 position is in the Casualty Claim - General Liability Unit, where lines of coverage include premises-operations, public officials, professional, employment practices, personal injury, media and civil/constitutional rights. Personnel report to and receive administrative direction from the unit manager, a State Adjuster 6.
AN IDEAL CANIDATE SHOULD POSESS THE FOLLLOWING COMPETENCIES:
Accepting Direction : The ability to be open and willing to follow guidance or instructions.
Building and Supporting Teams : The ability to combine one's actions and efforts with others to work toward achieving a common goal.
Making Accurate Judgments : The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.


The Division of Administration is the state government's management arm and the hub of its financial operations. Division offices perform a wide variety of activities including the following:

• Overseeing the state's capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Minimum Qualifications


Six years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR

Six years of full-time work experience in any field plus three years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR

A bachelor's degree plus three years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management; OR

An advanced degree in risk management or insurance, business or public administration, safety or legal studies, construction management, or a health services field plus two years of experience in insurance claims adjusting, examining, or investigation; accident investigation, legal research, project management, contract management, or construction management.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information


.Job Duties:
• Provide oversight of all claims handling activities and exercise functional supervision over the State's Third-Party Administrator (TPA), including monitoring desk examiners and litigation consultants.
• Review and approve or deny transactions exceeding delegated authority; oversee compliance with contractual performance standards through regular file audits and performance evaluations.
• Examines and evaluates the handling and disposition of non-litigated claims involving, but not limited to, the level and extent of claim investigation, the assessment of liability, and settlement method or denial by the TPA.
• Receives and reviews Petitions, performs risk matter reviews, and processes Petitions to the Attorney General for legal opinions and assignment of defense counsel.
• Collaborate with the Attorney General's Office, TPA, and internal stakeholders on case strategy; attend mediations and trials as warranted.
• Assess litigated claims to ensure appropriate investigation, discovery, and defense strategy; obtain legal opinions and case evaluations in complex or high-exposure matters.
• Prepare liability analyses and settlement recommendations for the appropriate claims approval level. Serves as a voting member of the claims council, which authorizes claims settlements up to policy limit.
• Exercise independent settlement, reserve, and contract amendment authority within approved authority limits.

Position-Specific Details:
Appointment Type: This vacancy will be filled by either a new hire or the promotion of a current, permanent-status classified employee.


Louisiana is a "State as a Model Employer" for People with Disabilities.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education).Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

A criminal history check may be conducted on all new hires as well as employees changing positions, including promotions, demotions, details, reassignments, and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-Verify system.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

For further information about this posting, please contact: Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
email: View email address on click.appcast.io
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


Identify the type of insurance claims you have handled. Explain duties and responsibilities, providing specifics and details of actual work performed, including but not limited to, coverage analysis, investigation, liability determination, documentation, and resolution.
02


Describe any prior experience you have managing litigated claims, including your interaction with defense counsel, approving defense budgets and/or authorizing settlement requests. If no experience, write "NA."
03


Describe any experience you have performing and/or auditing files for accuracy, completeness or compliance with policy or law. Provide specifics and details of actual work performed. If no experience, write "NA."
04


Have you ever supervised or provided guidance to other examiners or staff or worked with a TPA (Third Party Administrator)? If yes, please explain your role and responsibilities.
05


Effective written and verbal communication is essential for this position. Describe the types and scope of writing you have done, such as reports, correspondence, or claims related notes and/or documents.
06


ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust whengiven feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

07


ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
08


BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

• I avoid teamwork, create conflict, or don't contribute.
• I contribute to team efforts with encouragement and guidance.
• I work well with others, contribute consistently, and support the team.
• I unite teams, build trust, and help others work through conflict.

09


BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
10


MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

• I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
• I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
• I make timely, well-reasoned decisions by using available information, context, and trade-offs.
• I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

11


MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question